Many customers praised the staff for being friendly, helpful, and accommodating.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly regarding closing hours and machine malfunctions.
Cleanliness
The facility is generally described as clean, although some customers noted issues with machine maintenance and cleanliness.
Machine Reliability
Numerous complaints were made about broken or inefficient machines, particularly dryers that do not work properly.
Community Support
The business is recognized for its community support, including offering vouchers and drop-off services.
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Pamela McCallum-Holwerda
2 days ago
5.0
Professional, quick, and kind.
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Trisha Wheeler
Nov 14, 2025
4.0
Very clean
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Miranda Riley
Nov 6, 2025
3.0
We decided to try this laundromat after some bad experiences elsewhere. Aunt bee's was clean and friendly. The prices were a little more expensive but I felt welcomed. Most of my clothes came out a little wetter than normal but nothing ridiculous. Several dryers were out of order and one we used didn't work at all. The attendant was apologetic and fixed the problem. The real kicker was a man that came in while we were finishing up and he was very unfriendly and loudly complained about the old people in there. He was very very off putting, cursing and bitching the whole time. If I don't go back it will be directly because of him.
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Chad Lawson-Knight
Oct 30, 2025
5.0
Very nice and friendly staff love doing my laundry there
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Cynthia Goodman
Oct 15, 2025
2.0
Workers rush once closed definitely needs to work on their customer service experience!!!