Aptive Pest Control in Louisville, KY provides trusted residential pest control services tailored to homes throughout Jefferson County. Our Louisville team helps protect against pests like ants, spiders, cockroaches, rodents, and more with personalized treatment plans designed for long-term protection. We’re committed to delivering effective solutions and reliable service backed by local experience. Serving Louisville and nearby communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Customers expressed frustration with inconsistent service schedules and difficulties in canceling contracts.
Technician Performance
Many reviews highlighted the professionalism, thoroughness, and friendliness of the technicians.
Customer Support
There were complaints about poor customer service, particularly regarding communication and responsiveness.
Effectiveness
While some customers reported satisfaction with pest control results, others noted ongoing pest issues despite service.
BC
Byron Calhoun
4 days ago
5.0
10/10 thank you for a great Job.
TB
Theresa Ballard
6 days ago
5.0
Excellent communication with Technician today. Very thorough treatment!!!
KP
Kyle Pendygraft
Jan 3, 2026
1.0
What a waste of our money and time. Signed a 1 year contract because they stated they would get up into our attic and check for activity and to setup traps and bait. 6 months in they’ve never gone up in the attic other then poking their head up in the hole because he was scared of what could be up in the attic and then took the poison we had bought ourselves and threw handfuls where most of the poison fell back threw the hole and left it laying all over the clothes and the floor in the bottom of the closet that our dogs could of gotten ahold of and make them sick or worse. They make sure to take their monthly payment but only come out once every couple of months. When we schedule an appointment they change the date last minute without consulting us. They are very unreliable and happy to take our money without doing their job correctly. DO NOT SIGN THE CONTRACT! At this point we are contacting the attorney general to resolve this matter and to report this to the Better Business Bureau. So in 6 months they’ve only been out your home 3 times when the contract states they come out once a week for the first month and then 1 time a month every month so they should of been here a total of 9 times. So we’ve paid $270 for them to show up only 3 times.
LH
Leo Hodapp
Dec 31, 2025
1.0
Canceling Aptive has been a nightmare.
I tried to cancel about a month ago and was told my card was removed (it wasn’t) and that I couldn’t cancel yet because I was on auto-renew — I was instructed to call back at the beginning of the year.
When I did exactly that:
• The support email I was told to use is no longer monitored
• Another email says they don’t handle cancellations
• I was told to call, but live agents were unavailable due to the New Year holiday
• All while I’m receiving texts about a future service appointment
Every path leads to a dead end, and canceling feels intentionally difficult.
If you’re considering Aptive Pest Control, be aware: signing up is easy, canceling is not. At this point, I’m not sure who the bigger pest is — Aptive or the ants.
MB
Mike Besten
Dec 31, 2025
5.0
My service technician was David, and he presented himself very well and when about his task, professionally and efficiently. I very much appreciated his efforts.
Frequently Asked Questions About Aptive Pest Control
What services does Aptive Pest Control in Louisville provide?
Aptive Pest Control offers residential pest control services including ant, spider, cockroach, rodent extermination, mosquito treatment, flea & tick control, and personalized pest management plans.
Where is Aptive Pest Control located in Louisville, KY?
Aptive Pest Control is located at 11481 Blankenbaker Access Drive, Ste 102, Louisville, KY 40299, USA.
What are the business hours for Aptive Pest Control in Louisville?
Aptive Pest Control is open 24 hours a day, seven days a week.
How can I contact Aptive Pest Control for a quote?
You can contact Aptive Pest Control by phone at +1 502-547-9931 or request a quote via their website reservation page at http://aptivepestcontrol.com/.
Since when has Aptive Pest Control been serving the Louisville area?
Aptive Pest Control has been serving Louisville and surrounding areas since December 1, 2015.
What payment options does Aptive Pest Control accept?
They accept American Express, Check, Discover, MasterCard, and Visa for payment.
What areas does Aptive Pest Control serve around Louisville?
They serve Louisville, KY; Jeffersonville, IN; Clarksville, IN; Audubon Park, KY; Shively, KY; St Matthews, KY; and other nearby communities in Jefferson County.
Which nearby place can customers visit for auto glass services near Aptive Pest Control?
Customers near Aptive Pest Control can visit Avizion Glass for auto glass services, located nearby at Louisville, KY.
Are there any fitness centers close to Aptive Pest Control where customers can work out?
Yes, SportFit gym and Gracie Jiu-Jitsu of Kentucky martial arts club are nearby fitness centers available for customers.
Where can customers find self-storage facilities near Aptive Pest Control?
Nearby self-storage options include Store Space Self Storage, Extra Space Storage, and Storage Solutions, all located close to Aptive Pest Control.