Aptive Pest Control

4.5
1683 reviews

About

Pest Control ServiceLawn Care Service
Aptive Pest Control in Louisville, KY provides trusted residential pest control services tailored to homes throughout Jefferson County. Our Louisville team helps protect against pests like ants, spiders, cockroaches, rodents, and more with personalized treatment plans designed for long-term protection. We’re committed to delivering effective solutions and reliable service backed by local experience. Serving Louisville and nearby communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.

Location

Aptive Pest Control
11481 Blankenbaker Access Drive, Louisville, KY
40299, United States

Hours

Reviews

4.5
1,683 reviews
5 stars
1,407
4 stars
83
3 stars
20
2 stars
24
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Reliability

Customers expressed frustration with inconsistent service schedules and difficulties in canceling contracts.

Technician Performance

Many reviews highlighted the professionalism, thoroughness, and friendliness of the technicians.

Customer Support

There were complaints about poor customer service, particularly regarding communication and responsiveness.

Effectiveness

While some customers reported satisfaction with pest control results, others noted ongoing pest issues despite service.
  • BC
    Byron Calhoun
    4 days ago
    5.0
    10/10 thank you for a great Job.
  • TB
    Theresa Ballard
    6 days ago
    5.0
    Excellent communication with Technician today. Very thorough treatment!!!
  • KP
    Kyle Pendygraft
    Jan 3, 2026
    1.0
    What a waste of our money and time. Signed a 1 year contract because they stated they would get up into our attic and check for activity and to setup traps and bait. 6 months in they’ve never gone up in the attic other then poking their head up in the hole because he was scared of what could be up in the attic and then took the poison we had bought ourselves and threw handfuls where most of the poison fell back threw the hole and left it laying all over the clothes and the floor in the bottom of the closet that our dogs could of gotten ahold of and make them sick or worse. They make sure to take their monthly payment but only come out once every couple of months. When we schedule an appointment they change the date last minute without consulting us. They are very unreliable and happy to take our money without doing their job correctly. DO NOT SIGN THE CONTRACT! At this point we are contacting the attorney general to resolve this matter and to report this to the Better Business Bureau. So in 6 months they’ve only been out your home 3 times when the contract states they come out once a week for the first month and then 1 time a month every month so they should of been here a total of 9 times. So we’ve paid $270 for them to show up only 3 times.
  • LH
    Leo Hodapp
    Dec 31, 2025
    1.0
    Canceling Aptive has been a nightmare. I tried to cancel about a month ago and was told my card was removed (it wasn’t) and that I couldn’t cancel yet because I was on auto-renew — I was instructed to call back at the beginning of the year. When I did exactly that: • The support email I was told to use is no longer monitored • Another email says they don’t handle cancellations • I was told to call, but live agents were unavailable due to the New Year holiday • All while I’m receiving texts about a future service appointment Every path leads to a dead end, and canceling feels intentionally difficult. If you’re considering Aptive Pest Control, be aware: signing up is easy, canceling is not. At this point, I’m not sure who the bigger pest is — Aptive or the ants.
  • MB
    Mike Besten
    Dec 31, 2025
    5.0
    My service technician was David, and he presented himself very well and when about his task, professionally and efficiently. I very much appreciated his efforts.

Frequently Asked Questions About Aptive Pest Control

What services does Aptive Pest Control in Louisville provide?

Aptive Pest Control offers residential pest control services including ant, spider, cockroach, rodent extermination, mosquito treatment, flea & tick control, and personalized pest management plans.

Where is Aptive Pest Control located in Louisville, KY?

Aptive Pest Control is located at 11481 Blankenbaker Access Drive, Ste 102, Louisville, KY 40299, USA.