Brand Certified
Lowe's Home Improvement
4.2(2113 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
4055 Nichols Park Drive, Lexington, KY
40503, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(859) 971-8300
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/KY-Lexington/0607?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-607-_-na-_-0-_-0
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Lexington, KY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.2
2,113 reviews
5 stars
1,211
4 stars
483
3 stars
180
2 stars
73
1 star
166
- CBCYNTHIA “Cindy” BUCKNER4 days ago5.0Her name is Carolyn Young, and she works at Lowe’s on Nicholasville Road — and when I say her customer service is outstanding, I truly mean that. I was her first customer of the day, and I had a LOT of questions. I’m working on a flower bed for a shaded area, trying to grow grass, and also getting materials for projects connected to my nonprofit, Little Red Blessing Food Box. Carolyn took her time with me and walked me through everything with patience, knowledge, and kindness. While she was helping me, multiple people kept calling her name — I later found out she had been on leave, which is why I hadn’t seen her the last few times I visited. Clearly, she was missed! Even with all the attention she was getting, she stayed focused on helping me first, just like true customer service should be. She politely acknowledged everyone else and let them know she would assist them shortly or directed them to other staff. But the truth is, everyone wanted Carolyn — because she’s just that good. Her professionalism, her attitude, and her dedication stood out in such a big way. I even told her, “I wish you could train people all over the world on how to treat customers!” Carolyn Young is, without a doubt, Customer Service Employee of the Year for 2026. With 20 years at Lowe’s, she knows her job — and it shows. Lowe’s management and leadership, please recognize and take care of Carolyn Young. She is a true asset to your team! And just to be clear — Carolyn is not “the man”… she is THE WOMAN! Thank you, Carolyn, for making my experience amazing!
- FPFrank P6 days ago5.0Better stocked and staffed than the Lexington stores
- DSdaniel selbeApr 1, 20265.0I think I wish they could give ten stars because this guy and this place deserves ten stars. I bought a new Toro mower from this location. I Had a small issue that the manager, Prince quickly and easily made into a non issue! He pulled 2 or 3 strings (at least) to make it right by me.His support and service along with his whole team , Natalie and Nicole are right on board. The customer service mindset and my level of satisfaction at this this location is exceedingly, excelsior and very excellent. Buying a very expensive mower at this location is the right choice for sure!!!
- ZEZachary EdwardsApr 1, 20261.0Im not going to wait at the pickup kiosk to check myself in and then pray someone shows up so they can save a few bucks paying someone to work there.
- DSDavid SeymourApr 1, 20261.0Lowe’s is the absolute worst. I put in an order that was supposed to be ready for pick up last night. I’m not able to make it to the store until 2pm today and it’s still not ready. Now they are telling me they don’t have everything in stock. This is the 3rd time in 2 months that Lowe’s has let me order something claiming it was in stock on line only for them to only fulfill a portion of the order. If it wasn’t for my company insisting on using Lowe’s for specific things I’d never shop here again. Absolutely the worst Home improvement store there is.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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