Business Details
About
Security System SupplierFire Protection System SupplierAccess Control SystemFire Protection Equipment SupplierHome Automation ServiceVideo Surveillance Equipment
Specializing in fire, safety, and security since 1946, Pye-Barker is your full-service partner. Pye-Barker provides installation and service for portable extinguishers, restaurant fire suppression, special hazard systems, fire sprinklers, fire alarms, physical security, access control, CCTV, intrusion detection and more.
Location
Pye-Barker Fire & Safety, formerly Bates Security
3166 Custer Dr, Lexington, KY
40517, United States
Hours
Reviews
4.9
526 reviews
5 stars
505
4 stars
8
3 stars1
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians consistently received praise for their professionalism, courtesy, and helpfulness, with many customers expressing satisfaction with their interactions.
Technical Expertise
Technicians demonstrated strong technical skills, effectively diagnosing and resolving issues, and providing thorough explanations of systems and procedures.
Timeliness
Many reviews highlighted the punctuality of technicians, with customers appreciating prompt service and quick resolutions to their problems.
Mixed Experiences
While many customers had positive experiences, there were a few complaints regarding communication issues and delays in service.
Overall Satisfaction
The majority of customers expressed high satisfaction with the service provided, recommending the company and specific technicians to others.
- GFGary Forman5 days ago5.0Seth was very efficient and we enjoyed having him work with us to correct the problem we were having.
- WBWendell ButlerNov 12, 20255.0Brody, our service tech, was excellent. Friendly, professional, knowledgable, and trustworthy. An asset to the company. Setting up the service call with Shae (sp?) was easy. She was friendly, responsive, and expedient.
- MGMarcia GrayNov 11, 20255.0Wonderful! Fixed my problem and helped understand what was happening. Couldn’t be happier with the service!
- JHJulia HarrisonNov 5, 20255.0A huge thanks to Trenton Elliott who came to our house to fix our alarm system. He was on time, extremely professional and courteous. When I had a question he took the time to ensure I understood. He is truly an excellent worker and they are lucky to have him as an employee!
- CBCathy BrownOct 30, 20255.0Seth Mayes, the technician was great. He accurately diagnosed the problem we were having with our security system and was able to fix it right away. He patiently showed us how to work the keypad for various circumstances. He let us know everything that was going on! Excellent tech!
Frequently Asked Questions About Pye-Barker Fire & Safety, formerly Bates Security
What services does Pye-Barker Fire & Safety provide?
Pye-Barker specializes in fire, safety, and security services including installation and service of portable extinguishers, restaurant fire suppression systems, special hazard systems, fire sprinklers, fire alarms, physical security, access control, CCTV, and intrusion detection.
Since when has Pye-Barker Fire & Safety been in business?
Pye-Barker has been specializing in fire, safety, and security services since 1946.
Where is Pye-Barker Fire & Safety located?
Pye-Barker Fire & Safety is located at 3166 Custer Dr, Lexington, KY 40517, USA.
What categories does Pye-Barker Fire & Safety fall under?
Pye-Barker is categorized under Fire Protection System Supplier, Security System Supplier, Access Control System, Home Automation Service, and Video Surveillance Equipment.
What is the time zone of Pye-Barker Fire & Safety for scheduling service?
Pye-Barker Fire & Safety operates in the America/New_York time zone.
Are there any nearby security companies around Pye-Barker Fire & Safety?
Yes, nearby security companies include Bates Security, Sonitrol of Lexington, Protect Your Home - ADT Authorized Premier Provider, and Signal 88 Security of Lexington.
Can customers combine visits to Pye-Barker and nearby wellness centers?
Yes, customers can visit nearby wellness centers such as Total Body Experience, Skinner Chiropractic, Repose Therapeutic Center, and Lexington Center for Acupuncture before or after visiting Pye-Barker.
What local healthcare services are near Pye-Barker Fire & Safety?
Nearby healthcare services include Turning Point Mental Health Services, Dr. Getulio V. Tovar MD (psychiatrist), Summit Health, and Begin Again Counseling.
Are there childcare or educational services near Pye-Barker Fire & Safety?
Yes, nearby childcare and educational services include Kare Bears and Custer KinderCare, which are day cares and preschools.
What type of fire protection equipment and systems can I get from Pye-Barker?
You can get portable fire extinguishers, restaurant fire suppression systems, special hazard systems, fire sprinklers, and fire alarm systems from Pye-Barker Fire & Safety.