Brand Certified
Lowe's Home Improvement
4.2(2083 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
4055 Nichols Park Drive, Lexington, KY
40503, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(859) 971-8300
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/KY-Lexington/0607
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Lexington, KY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
2,083 reviews
5 stars
1,195
4 stars
478
3 stars
177
2 stars
73
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees received praise for their helpfulness, many customers reported difficulty in finding assistance and long wait times.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were out of stock.
Delivery Issues
Numerous complaints about delivery delays and problems with online orders, including incorrect items and lack of communication regarding order status.
Store Cleanliness
Concerns raised about the cleanliness of the store, particularly the bathrooms, which were described as unsanitary.
Staff Knowledge
While some staff members were praised for their knowledge and assistance, others were criticized for being unhelpful or lacking product knowledge.
- KEKim EhrmantrautFeb 15, 20265.0At the Nicholasville rd Lowes in the paint department on 2-16-26 we received excellent service from a young lady but we did not get her name. It was around 12:30. She was very knowledgeable about the paint. We were impressed with her knowledge and service
- AHAyman HakkoumFeb 10, 20265.0Stepfan, thanks a ton for your help at Lowe’s in Lexington! You were professional, patient, and made sure everything went smoothly. I really appreciated it, and I’d totally recommend working with you.
- MPMolly PiperFeb 3, 20261.0Stupid on-line trying to purchase DON'T BOTHER
- TTTevis Team (TevisTeam)Feb 2, 20264.0Same as all Lowe's except for they have allowed speaker outside telling you not to leave anything unattended
- CSCarleigh StroupJan 17, 20265.0Edgar Salazar and Michael Bermudez were very professional with delivering our dishwasher! Very kind and communicative on arrival.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website