Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
1,187 reviews
5 stars
1,022
4 stars
86
3 stars
25
2 stars17
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable, friendly, and helpful sales staff, particularly mentioning individuals like Tracy, Logan, and Kim for their exceptional service.
Product Quality
While many customers appreciated the quality of the furniture, there were some complaints regarding issues with specific items, such as malfunctioning electrical components and durability concerns.
Shopping Experience
The in-store experience was described as relaxed and pressure-free, with customers enjoying the ability to browse and make decisions at their own pace.
Delivery Issues
Some customers reported problems with delivery, including receiving damaged items and delays in service, which affected their overall satisfaction.
- CMChristopher McCarron3 days ago5.0Tracey Toney was very helpful with showing us the different options for sofas and swivel chairs. We appreciate her effort and easy going salesmanship!
- DADevonna Abner5 days ago5.0La-Z-Boy at Hamburg in Lexington is a wonderful place to purchase sofas and chairs. They never fail to provide personal and professional service, and to communicate well with customers. I have purchased three sofas and multiple chairs, and I plan to be a lifelong customer. Tracy Toney is an amazing representative of La-Z-Boy, and will do her best for anyone that shops there...go see her for excellence in a shopping experience.
- LKLori Knight6 days ago5.0Tracy was so helpful! She guided us through the process quickly and even made some great fabric suggestions. A+
- PSphyllis sloneDec 30, 20255.0My husband and I bought a power rocker/recliner at the Lexington, KY store. Tracy Toney waited on us and she was a God send. We loved her! Please let her know.
- BABob AkersDec 29, 20255.0I had a great experience at that store was showed exactly what I came in to look at no hard pressure sales
Frequently Asked Questions About La-Z-Boy Lexington
What types of furniture does La-Z-Boy Lexington offer?
La-Z-Boy Lexington offers sofas, sectionals, chairs, recliners, loveseats, ottomans, tables, and sleepers.
Can I customize furniture at La-Z-Boy Lexington?
Yes, La-Z-Boy furniture is customizable to match each customer's unique look and style.
What are the store hours for La-Z-Boy Lexington?
La-Z-Boy Lexington is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does La-Z-Boy Lexington offer delivery services?
Yes, La-Z-Boy Lexington offers delivery services for purchased furniture.
What payment options are accepted at La-Z-Boy Lexington?
La-Z-Boy Lexington accepts American Express, Discover, MasterCard, and Visa.
Is proof of vaccination required to visit La-Z-Boy Lexington?
No, proof of vaccination is not required to visit La-Z-Boy Lexington.
Where is La-Z-Boy Lexington located?
It is located at 1800 Alysheba Way, Hamburg Place Mall, Lexington, KY 40509, USA.
Are there dining options near La-Z-Boy Lexington for customers to enjoy?
Yes, nearby dining options include Back Yard Burgers, Panera Bread, Chuy's Mexican Restaurant, Red Lobster, and BurgerFi.
What financial services are available near La-Z-Boy Lexington?
Nearby financial services include Bank of America Mortgage, Bank of America ATM, Bank of America Financial Center, Chase Mortgage, Chase Home Lending, and Chase Bank.
What nearby amenities might customers visit before or after shopping at La-Z-Boy Lexington?
Customers might visit nearby amenities such as Rainstorm Car Wash for vehicle cleaning, Tesla Lexington Supercharger for EV charging, or Rest Assured Massage and Spa for relaxation.