Extra Space Storage

4.9
236 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 132 Louie Pl in Lexington, KY today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, non climate controlled units available, parking spaces, elevator access, heated loading bay, wide drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
132 Louie Pl, Lexington, KY
40511, United States

Hours

Reviews

4.9
236 reviews
5 stars
223
4 stars
5
3 stars
1
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2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Cleanliness

The facility is frequently noted for being very clean and well-maintained, exceeding customer expectations.

Pricing Concerns

Several customers expressed dissatisfaction with sudden price increases after initial rental periods, indicating a lack of transparency regarding promotional rates.

Accessibility

Customers appreciate the ease of access to the facility, including loading areas and available carts for moving items.

Security

The facility is reported to have good security measures, making customers feel safe about storing their belongings.
  • A2
    Ali 2122
    Nov 14, 2025
    1.0
    I am thankful to have a place to put my stuff in personal property in the storage unit, but I am not happy with the service. I have been having issues opening and closing my storage unit of black strip is damaged. It’s refusing to get replaced and every other time I call another excuse has been made not to get it fixed. It’s an inconvenience paying so much money for a storage unit and not having the service to have the ability to fix it right away! The amount of money I’m paying for I should have zero issues opening and closing my storage unit. Please be aware of this place. It’s a brand new area, but be careful. I’m hoping to get mine fixed soon. Have a blessed day.!!
  • BB
    Brian Burnett
    Nov 13, 2025
    5.0
    I love this ExtraSpace! The office staff are quick and efficient. Always friendly and helpful. We needed help accepting deliveries and they handled everything.
  • MR
    mayra rivera
    Nov 10, 2025
    5.0
    Megan is a very helpful and very thorough with a storage space that I needed and pricing as well highly recommend Megan for services needed in the storage complex
  • RH
    Robert Hayes
    Nov 10, 2025
    1.0
    2 year customer here...This place is a money grab. They get you in the building with 1 month free, but they will recoup that soon after that 30 day period with rent increases every other month. They aren't open 24hrs per day. Sign says 9am - 10pm daily but if you think 9am is a time, you're mistaken. It means whenever their employee arrives to set the keypad on. However as soon as 10pm hits, those same keypads automatically shutdown. You can get out but you cannot get back in. There are four bathrooms in the building, 1 in the main office area, 1 on the first floor, and 2 on the third floor. The only one that's open is the main office area. The manager claims the other three are out of order and they have been locked for at least 4 months. The elevators are set to snails pace so if more that one person in the building expect a snails pace. I wouldn't recommend this place to kmy worst enemy if I had one.
  • BB
    BAKED1NE
    Nov 10, 2025
    5.0
    Well I've been with you guys a little over 4 years if I'm not mistaken and I think the facility and everyone that I've met have been super nice, And I would have to add that after my mistake of missing a monthly payment you guys are letting me fix the problem tomorrow, It's the first time I've accidentally let this happen after 4 years so thank you.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.