Extra Space Storage

4.9
247 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 132 Louie Pl in Lexington, KY today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, non climate controlled units available, parking spaces, elevator access, heated loading bay, wide drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
132 Louie Pl, Lexington, KY
40511, United States

Hours

Reviews

4.9
247 reviews
5 stars
232
4 stars
6
3 stars
3
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently praised for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Jace, Mike, and David.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with unexpected price increases after the initial promotional period, indicating a potential issue with transparency in pricing.

Accessibility

Customers appreciate the ease of access to the facility and the availability of moving carts, although some noted issues with staff availability during office hours.
  • JJ
    Jimboski
    Jan 5, 2026
    5.0
    She was the sweetest lady and understood my situation I’m going through. Very helpful and positive
  • GB
    Gina Berry
    Dec 18, 2025
    3.0
    Close to home. Friendly and knowledgeable staff. I feel odd pointing out the shortcomings of the facility because it's not the fault of the staff. Wish the dumpsters were open to clients to dispose of our trash too!
  • JG
    Just Gross
    Dec 18, 2025
    5.0
    This was my first storage unit I have rented. My anxiety about the whole process was peaked. After talking with Jace on the initial phone call it subsided. Then I went in for the tour and it felt like home. I would recommend this facility to anyone. THANKS JACE!!
  • KB
    Katie Burriss
    Dec 9, 2025
    5.0
    Nice, clean, easy to access facility & the most reasonably priced in town. I have been a problem tenant but Jace (Louie place) has been so helpful and seemed happy to remedy my problems…..From leaving my phone in my unit to losing my lock key. She has displayed the best customer service I’ve experienced in a long time. Thank you!!
  • LR
    LaRon Raglin
    Dec 8, 2025
    5.0
    I understand about the rate changes and all so that would be my only concern but as for everything else I think you all are wonderful. I really appreciate the GM or manager you all have now. She’s always willing to help out with any issues I’ve had. Excellent customer service all the way around. Have a blessed day!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.