Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Jeffersontown, KY. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,688 reviews
5 stars
859
4 stars
453
3 stars
226
2 stars
84
1 star
66
What are people saying?
AI-generated from recent customer reviews
Product Variety
Customers appreciate the wide selection of home decor and seasonal items available in the store.
Pricing Issues
Many reviews mention that prices are perceived as high, with some customers feeling that items are overpriced for the quality.
Customer Service
While some customers report positive experiences with friendly staff, others have encountered rude service and difficulties with customer support.
Store Organization
Feedback indicates that the store is often disorganized and cluttered, making it challenging for customers to find items.
Shopping Experience
Overall, customers enjoy the shopping experience but express frustration over navigation and pricing.
- GNGail Nellen5 days ago5.0Many many items available for Christmas and different holidays
- MWmark watanabeNov 16, 20251.0Update: The tree we purchased here is defective. We will see how this stores customer service is with issues like this... This place is HUGE but very disorganized, messy, and dark. There are not enough overhead lights. It's nothing like the At Home by us in Elizabethtown. It reminded me of a peddlers mall or an indoor flea market. We ordered a Christmas tree online because it wasn't available at our local At Home. There was no clear process to pick up the item and no staff to ask but the ones working the register. So we waited in the standard checkout line and the employee working the register took our receipt and walked over to another register and drug the tree over too us. No cart or anything and just dropped it down and said here. Terrible customer service. Not sure if most of the At Home stores are like this or nice with good customer service like the one in Etown. We'll stick with our local store from now on.
- CSCarol SpreitzerNov 14, 20254.0It's a great store but, except for Christmas stuff, stock was limited today.
- AKAlexandre KennedyNov 8, 20251.0I had the worst store experience today. We went tree shopping with our kids and picked out ornament at our local store. We found a great tree for $100 with the sign still up and ornaments our kids loved. Then the tree rang up $200. We asked for help. The cashier said theyd honor it and I showed her the photo of the sign. The cashier supervisor said no and get out. Our kids are in tears because the tree and ornaments they picked out weren't honored at the price listed and a Christmas experience turned into a nightmare. This is sad customer service. And being instantly rude and belligerent towards children when it's your sign that was wrong isn't how to handle things.
- SSSf1Oct 30, 20255.0Neat store. If there are any type of holiday decorations you are looking for, this is the place. My wife and I went stopped by back in September for the first time. Now we have had to go back 2 other times. Now it's costing me money, I should have never let her go in there. They have a little of everything for the home. Their seasonal section was great for Halloween and now the are loaded for Christmas. The employee's were very polite and helpful. I just wish they had a sign up pointing to the bathroom....
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Jeffersontown, KY?
At Home offers affordable home décor, furniture, and seasonal decorations, including indoor and outdoor collections in styles such as modern, farmhouse, classic, and coastal.
What are the store hours for At Home in Jeffersontown?
At Home is open daily from 9:00 AM to 10:00 PM, with special holiday hours and closures on Thanksgiving, Christmas, and Easter.
Does At Home offer delivery and in-store pickup services?
Yes, At Home provides delivery through an independent third-party service and offers in-store pickup and no-contact delivery options.
How can I join the At Home Insider Perks program, and what are its benefits?
The Insider Perks program is free to join and offers a 10% off welcome offer, birthday bonus gifts, receiptless returns, early notices on new products and markdowns, and decorating tips.
What is At Home's return policy?
Unused items in original packaging can be returned within 60 days (90 days for Insider Perks members) with proof of purchase. Returns without receipt are allowed up to three times. Some exclusions apply.
Which payment methods does At Home accept in-store and online?
In-store, At Home accepts major credit/debit cards, cash, Apple Pay, gift cards, and coupons. Online and app purchases also accept PayPal and prepaid cards with address registration.
Where is At Home located in Jeffersontown, KY?
At Home is located at 11501 Bluegrass Parkway, Jeffersontown, KY 40299, USA.
Are there restaurants near At Home where I can eat before or after shopping?
Yes, nearby restaurants include Cracker Barrel Old Country Store, KingFish Restaurant, El Nopal Blankenbaker, Twisted Tenders, and Logan's Roadhouse, perfect for meals around your shopping trip.
What hotels are close to At Home in Jeffersontown for visitors needing accommodations?
Nearby hotels include Tru by Hilton, Fairfield Inn & Suites by Marriott Louisville East, Clarion Pointe Louisville East, Quality Inn, Microtel Inn & Suites, Country Inn & Suites, and Best Western Signature Inn.
Are there any shopping centers near At Home for additional retail options?
Yes, Outlets Mall Leasing is a nearby shopping center where you can explore additional shops and services alongside your visit to At Home.