Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hopkinsville, KY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Mixed feedback on customer service; some customers praised helpful staff while others reported long wait times and unresponsive employees.
Product Availability
Customers appreciated the wide selection of products available, but some noted issues with stock levels and product quality.
Store Cleanliness
The store was generally reported as clean and well-organized, although some customers mentioned issues with clutter and maintenance.
Installation Services
Customers expressed frustration with the lengthy installation process and lack of communication regarding service timelines.
Staff Friendliness
Many customers highlighted the friendliness of staff, although there were complaints about the lack of assistance when needed.
KB
Kimberly Brown-Poe
1 day ago
5.0
I tried to review through my email link but it said it was not a secure site so I'm here. I just wanted to say Jazz at Lowes in Hopkinsville Ky did a great job when I picked up my order. She was very polite and helpful.
BL
Be the Light
2 days ago
2.0
Didnt have a 24in bolt cutter 😂 🤦♂️ they sed theyll have in a week. Tractor supply did.
TH
Toby Hull
Nov 13, 2025
4.0
Had just what I was looking for
R4
R8R 4LIFE
Nov 1, 2025
5.0
Great place to go for what you need
JC
Julleca Candilada
Oct 22, 2025
5.0
Our Go to Hardware.. We are new residents here in Western Kentucky and this is our 30mins drive only from our home. We are new homeowners so we have a lot to buy stuff for our house.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Hopkinsville offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, plumbing supplies, tools, and more. They also provide installation services for many products.
What are the store hours for Lowe's Home Improvement in Hopkinsville, KY?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's in Hopkinsville provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be provided if the order status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Returns from Lowes.com orders can be initiated online before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Which payment methods are accepted at Lowe's Home Improvement in Hopkinsville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby dining options near Lowe's Home Improvement in Hopkinsville?
Yes, nearby dining options include Pizza Hut, Dairy Queen, McAlister's Deli, Twisted Tenders, Logan's Roadhouse, and others where customers can enjoy a meal before or after shopping at Lowe's.
What automotive services or dealerships are located near Lowe's Home Improvement in Hopkinsville?
There are several nearby automotive dealers and service centers including White's Auto Mall Chrysler Dodge Jeep Ram, White's Auto Mall Nissan, Honda dealership, Patriot Chevrolet Inc, and MAGIC MIKES USED Vehicles, which could be convenient for customers looking to purchase or service vehicles.
Is there a nearby propane exchange service to Lowe's in Hopkinsville?
Yes, Blue Rhino Propane Exchange is located nearby and offers propane refills, which can be useful for customers purchasing grills or other outdoor equipment at Lowe's.
What brands can I find at Lowe's Home Improvement in Hopkinsville?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, and many others for a wide range of home improvement needs.