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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Hopkinsville, KY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
4580 Fort Campbell Boulevard, Hopkinsville, KY
42240, United States
Hours
Reviews
4.2
1,568 reviews
5 stars
881
4 stars
375
3 stars
135
2 stars
63
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many reported long wait times and unhelpful employees.
Product Availability
Customers appreciated the wide selection of products available, but some expressed frustration over stock issues and the inability to find specific items.
Pricing
Prices are considered high, but many customers noted that the quality of products justifies the cost.
Store Cleanliness
The store is generally reported as clean and well-organized, although there were some complaints about clutter and maintenance issues.
- JMJason Mann5 days ago5.0I come here 2 to 3 times per week.
- BDbob donohoDec 26, 20255.0Priced high, but there are limited places to go to get what you need. Competitive with any other home improvement stores.
- CTChris TesortDec 24, 20255.0It is a great place for home improvement items. They can be pricey at times, but they always have high grade products.
- 1H1 hunnedDec 17, 20254.0Good store helpful staff
- JFJerry FosterNov 30, 20252.0I almost religiously use Lowes, but this location almost changed that. When my online order wasn't ready, despite being told it was multiple times. I was left to fill, and load, the order myself. The staff refused to help. At one point, a young manager came up. I explained what had happened and his reply was "what do you expect me to do about it?" then he walked away. The staff in whole seemed amused by the whole situation. The prices are already high. When combined with horrible customer service I question switching over the the competition in orange.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Hopkinsville offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, plumbing supplies, tools, and more. They also provide installation services for many products.
What are the store hours for Lowe's Home Improvement in Hopkinsville, KY?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's in Hopkinsville provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be provided if the order status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Returns from Lowes.com orders can be initiated online before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Which payment methods are accepted at Lowe's Home Improvement in Hopkinsville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby dining options near Lowe's Home Improvement in Hopkinsville?
Yes, nearby dining options include Pizza Hut, Dairy Queen, McAlister's Deli, Twisted Tenders, Logan's Roadhouse, and others where customers can enjoy a meal before or after shopping at Lowe's.
What automotive services or dealerships are located near Lowe's Home Improvement in Hopkinsville?
There are several nearby automotive dealers and service centers including White's Auto Mall Chrysler Dodge Jeep Ram, White's Auto Mall Nissan, Honda dealership, Patriot Chevrolet Inc, and MAGIC MIKES USED Vehicles, which could be convenient for customers looking to purchase or service vehicles.
Is there a nearby propane exchange service to Lowe's in Hopkinsville?
Yes, Blue Rhino Propane Exchange is located nearby and offers propane refills, which can be useful for customers purchasing grills or other outdoor equipment at Lowe's.
What brands can I find at Lowe's Home Improvement in Hopkinsville?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, and many others for a wide range of home improvement needs.