Brand Certified
Lowe's Home Improvement
4.1(1697 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
4580 Fort Campbell Boulevard, Hopkinsville, KY
42240, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(270) 707-7201
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/KY-Hopkinsville/1666
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Hopkinsville, KY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
4580 Fort Campbell Boulevard, Hopkinsville, KY
42240, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,697 reviews
5 stars
950
4 stars
391
3 stars
143
2 stars
77
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff and long wait times for assistance.
Product Availability
Customers noted that while the store often has the items they need, there are frequent issues with stock levels and damaged products.
Store Cleanliness
The store is generally described as clean and well-organized, although some customers reported issues with unsanitary conditions in specific areas.
Pricing
Prices are considered high, but customers acknowledge that the store offers high-quality products and limited competition.
- NGNeal Gardner2 days ago1.0Absolutely the worst experience at a store. Had somebody paged four times heard them announce it over the intercom, three times nobody ever showed up.I was there for over 1.5 hours trying to find a parts that are needed by myself. Finally found them and was able to make it out of the store.
- DEDestiny EverhartFeb 12, 20261.0I've have had beyond worst experience with this location and the lack of communication is ridiculous. I had to reschedule my lumber last week because of the ice still on the ground and the roads we're really bad. We had it reschedule for Monday February 9th, they had to reschedule because they said their truck was down. Then promised and even texted they will deliver it on Wednesday. Wednesday came and gone and still no lumber. My fence guy called them and they we're suppose to be on thier way. Mind you I live 8min from them if that. This place has been a headache and I'm down over 1800. I'm never ever using them again. And yes I've called and talked to different people and they don't know what's going on or giving me the run around. Or someone will call me back which nobody ever does.
- FFFalloutJan 15, 20261.0Rude, useless employees. And go in for 2 things(both the same item) and one was damaged from them running the fork lift forks into the side of it so was only able to get one
- JMJason MannJan 7, 20265.0I come here 2 to 3 times per week.
- BDbob donohoDec 26, 20255.0Priced high, but there are limited places to go to get what you need. Competitive with any other home improvement stores.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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