Brand Certified
Lowe's Home Improvement
4.1(1543 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
208 Sl Rogers Wells Boulevard, Glasgow, KY
42141, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(270) 659-3700
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/KY-Glasgow/1796
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Glasgow, KY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
208 Sl Rogers Wells Boulevard, Glasgow, KY
42141, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,543 reviews
5 stars
798
4 stars
402
3 stars
162
2 stars
68
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and knowledge of staff, there were numerous complaints about poor customer service, including unresponsive employees and frustrating experiences with installations and refunds.
Product Availability
Several reviews noted issues with product availability and stock levels, with some customers expressing disappointment over items being out of stock or not available for pickup.
Store Atmosphere
Customers generally appreciated the cleanliness and organization of the store, as well as the friendly atmosphere created by staff.
Delivery Issues
Multiple reviews highlighted problems with delivery services, including delays, poor handling of items, and lack of accountability from customer service.
- WWWesleyJan 25, 20264.0Good employee
- SGStacy GarmonJan 25, 20265.0I had a wonderful experience with this store. Thanks to 2 associates Matt in appliances and Dakota in lumber pro service. They each helped me with my needs in both departments. These are fine young gentlemen and they both are very knowledgeable in their departments and other departments as well. I highly recommend anyone to ask for them while shopping appliances or building materials.
- JKJoyce KristianssonJan 21, 20261.0UPDATE: Lowe's replied to this review and said to call them so they could get me on the 'right track', so I did. They said they couldn't help me, I should call their install department. So, another fail - why create these automated responses if they don't mean it? Lowe's: Making the Simple Complex OR Lowe's: Pretending to Care, But Not Really. Well that was an ordeal! We ordered a whole kitchen's worth of appliances and also a dishwasher install in March 2025. We could never sync up on the schedule and timing for the install and so requested a refund. They offered us $30+ for a $200+ install. We didn't agree. So they offered an additional $60+, citing the discrepancy as being due to a difference in state taxes - because they combined the dishwasher and install and then subtracted the install. But of course the math didn't work because there was not a $100 difference in taxes. It was all very convoluted. Lowes worked diligently to make the simple complex by not just refunding the amount of the install. It seemed like they wanted us to just give up by using confusing math. Turns out they charged us for tax on the rebill but didn't take it off on the refund. Ultimately we got the full amount back plus $10 (how ironic) because I used their math formula to show that them the tax amount hadn't been refunded. It is now January 2026 - 10 months. I got the refund (plus $10) but what about my time? No apology even. Every time we try any kind of service with Lowe's something goes awry. My suggestion: don't let them obfuscate things with goofy math. Insist on getting the numbers right.
- JSJames ShawJan 16, 20261.0We ordered an electric stove from Lowes in Glasgow, Kentucky. They said it would be 3 days. They were supposed to call 4 hours prior to arrival. No call until they were in the drive and they dropped it in the carport and ran. Lowe’s drops the ball yet again. You would think spending $6-700 they would provide better service.
- MMMike MoninJan 6, 20261.0Last time I am dealing with Lowe’s on anything concerning having something done at my home. Multiple times of not meeting their appointment time and then showing up with the incorrect product. The last time was for a window and door and can’t even have the courtesy to call until the time supposed to.be here for appointment! A customer’s time is not important to them.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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