Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Glasgow, KY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
208 Sl Rogers Wells Boulevard, Glasgow, KY
42141, United States
Hours
Reviews
4.1
1,445 reviews
5 stars
742
4 stars
384
3 stars
158
2 stars
58
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being unresponsive or rude.
Store Cleanliness
Many customers appreciate the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.
Product Availability
Customers frequently mention that the store has a good selection of products, although some express frustration with items being out of stock.
Delivery Issues
Several reviews highlight significant problems with delivery services, including delays and poor handling of orders.
Staff Assistance
While some customers report difficulty finding staff for assistance, many others commend the helpfulness and friendliness of employees when they are located.
- MJMarty Jordan2 days ago1.0Brand new refrigerator. Still in box. Can not exchange or get a refund it will not fit and now they won’t make it right. Please do not buy appliances from here until you are ready to move in. Actually don’t buy them here at all the customer service is terrible and they really don’t care if you are satisfied.
- RBRebecca Barnett6 days ago5.0Love this store. We'll im a diyer and I could stay there all day, just putting ideas together. I like the educ videos. You tube and I became fast friends in all these new DIY activities. I also talked with contractors and other experts. I have made many errors and I am glad there are many fixes. The store gives a military discount and even has parking for disabled vets like me. The discount is easy to get and they always thank me for my service and pet my Yorkie who likes to shop with me. Even when she barks at other dogs. She's a yorkie. Trying to stop that but still working on it. Lowes is a great store and I really like the staff and of course shopping.
- PPPhillioOct 12, 20252.0Didn't have what I wanted and the employees were all to busy to help me oit
- ALAnthony LaPointeOct 11, 20251.0I had an incredibly frustrating experience at Lowe’s tonight. I walked in at 8:52 PM to quickly grab some caulk, fully aware the store was closing soon. However, the moment we entered, an employee leaning on the register greeted us with a rude attitude, clearly annoyed that we had walked in. Instead of offering assistance or asking if we needed help finding something, he brusquely informed us that the store was closing in 8 minutes and warned that if we didn’t hurry, we’d have to “explain ourselves to the police.” This was completely uncalled for and set a hostile tone for the entire visit. We managed to find what we needed and checked out within 4 minutes, well before closing time. To make matters worse, the same employee followed us out of the store and stood there watching us leave, which felt unnecessarily aggressive and intimidating for a simple shopping trip to Lowe’s. As we drove off, I rolled down my window to politely note that we made it in and out with 4 minutes to spare, hoping to lighten the mood. Unfortunately, he seemed even more irritated by this. This kind of behavior from a store employee is unacceptable and makes customers feel unwelcome. I hope the staff can be retrained to handle closing time with more professionalism and courtesy. I’ll be hesitant to return to this location after such a negative experience.
- LMLaura McMullenOct 6, 20254.0It was a bit confusing on last visit. Halloween decorations hollering aside Musical Christmas Decorations, plus, completely re arranging areas. Thank goodness there were sales associates throughout the store to give directions.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Glasgow, KY?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, lighting, tools, and outdoor furniture. Popular brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and Kohler among others.
What are the store hours for Lowe's Home Improvement in Glasgow?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM. Holiday hours vary and the store is closed on November 27 and December 25.
Does Lowe's in Glasgow offer order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I track or check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account where you will receive email updates regarding your order.
What is the return policy at Lowe's Home Improvement in Glasgow?
Most items can be returned within 90 days. Online purchases can be returned starting from your Order History page, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's in Glasgow, KY?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
What installation services does Lowe's offer?
Lowe's provides a variety of installation services including appliances, flooring, blinds, cabinets, countertops, doors, HVAC, lighting, roofing, fencing, and more.
Which nearby places can I visit around Lowe's Home Improvement in Glasgow?
Nearby places include Minute Key for locksmith services, Ashley furniture store, Staples office equipment, and the historical Ft. Williams monument. Customers can conveniently combine visits for shopping, services, or sightseeing.
How can I use public transport to reach Lowe's in Glasgow?
Glasgow Railway Co., a nearby train station, provides travel options that customers can use to reach Lowe's Home Improvement conveniently.
Where can I find food and refreshments near Lowe's Home Improvement in Glasgow?
You can find several nearby food options including Rally's fast food restaurant, KFC for chicken, and Dunkin' coffee shops for drinks and snacks right around the area.