Brand Certified
Lowe's Home Improvement
4.1(1804 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
109 Magnolia Drive, Georgetown, KY
40324, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(502) 570-2060
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/KY-Georgetown/1736
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Georgetown, KY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,804 reviews
5 stars
969
4 stars
418
3 stars
158
2 stars
79
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some employees praised for their helpfulness while others were reported as rude or unresponsive.
Product Availability
Customers expressed frustration over product availability and issues with delivery, including incorrect items and delays.
Store Organization
Several reviews mentioned difficulties in navigating the store due to blocked aisles and a lack of staff to assist customers.
Employee Knowledge
While some employees were noted for their expertise and helpfulness, others were criticized for being uninformed about products and store policies.
- JPJared PsakFeb 17, 20264.0Just another Lowe's really...
- JPJamie PungirumFeb 9, 20261.0Good luck if you need to ask questions. After being answered by an AI robot, it finally rang through for a person, until it automatically hung up. Your only recourse is to talk to an automated machine with limited responses. Absolutely ridiculous.
- CWcatherine weaverFeb 3, 20265.0Elier Sanchez and Yusnier Morales did an excellent job delivering our washer and dryer. Great communication, careful, respectful, and quick! They made the whole experience stress free which was very appreciated because we are in the middle of moving into a new house and that alone has been stressful!
- KDKari DascherJan 2, 20265.0Awesome experience! Josiah and another team member were super helpful and kind, they helped me figure out what kind of wood would work best for our pantry project and cut all of the pieces to the correct dimensions. Much appreciation.
- CKcraig kendricksonDec 15, 20255.0Martha at the Pro desk is just amazing. And so helpful
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Georgetown, KY?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hand tools, lighting, lawn mowers, paint, patio furniture, plumbing, storage solutions, tools, and more.
What are the operating hours for Lowe's Home Improvement in Georgetown, KY?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary with some days closed or shorter hours.
Does Lowe's Georgetown offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your shopping convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if there are changes to your order status.
What payment options are accepted at Lowe's Home Improvement in Georgetown?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there installation services available at Lowe's Georgetown?
Yes, Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinets, countertops, decks, doors, HVAC, lighting, roofing, and more.
Can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History. In-store returns require proof of purchase at the customer service desk.
Which nearby places can help customers before or after visiting Lowe's Georgetown?
Customers can visit nearby eateries like Jimmy John’s and Frisch’s Big Boy for meals, check out Starbucks for coffee, or shop at Kohl’s and Maurices for clothing. For car rentals, Hertz Rent A Car is nearby.
Are there nearby locksmith services close to Lowe's Home Improvement in Georgetown?
Yes, nearby locksmith services include Minute Key and minuteKEY, which can assist customers with key and lock needs.
Is there a propane exchange service near Lowe's Georgetown store?
Yes, Blue Rhino Propane Exchange is located close to Lowe's, providing convenient propane exchange services.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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