Brand Certified
Lowe's Home Improvement
3.9(2954 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
4800 Houston Road, Florence, KY
41042, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(859) 371-4770
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/KY-Florence/0554
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Florence, KY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
3.9
2,954 reviews
5 stars
1,430
4 stars
683
3 stars
307
2 stars
156
1 star
378
- KKKyle Danning (kalkiel)5 days ago4.0Decent visit when checking out fridges. Service desk in the back kept hovering after mentioning I was good and didn’t need help. He came back again trying to sell me on a fridge when I literally just mentioned I wasn’t interested in that style. Granted he’s just doing his job, but I didn’t feel heard the first or second time when I told him I was good and didn’t help.
- KSKaren SturgisFeb 20, 20265.0Free wood roses on Valentines Day for members was a very nice touch.
- AWAlexander Wilhelm-OlsenFeb 14, 20265.0Only place I could find the “Battan” toilet by Kohler, best toilet and easiest I’ve ever installed, this will be my third “Battan”, I replaced all the American Standards in my house, and the wife is happy now,….
- AMAmber ManningFeb 7, 20261.0Just save yourself the headache and get your appliances somewhere else. They will make every excuse in the book about why they cannot deliver. I was supposed to get my washer and dryer today, but that did not happen. Now I have to take off work another day. When I called Lowe’s customer service they were no help.
- PPPennyFeb 1, 20265.0Very good customer service Steve was a great help picking my new carpet
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Florence, KY?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment among other quality hardware products.
What hours is Lowe's Home Improvement open?
Lowe's Florence location is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. You'll also receive email updates regarding your order.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinets, HVAC, roofing, and more.
What nearby dining options are close to Lowe's Home Improvement in Florence?
Nearby dining options include Golden Corral Buffet & Grill, Burger King, and Chili's Grill & Bar, which are convenient for customers before or after shopping.
Are there nearby accommodation options near Lowe's in Florence?
Yes, Athena Hospitality Group and Ashley Quarters Hotel are nearby for customers seeking lodging close to Lowe's.
Where can I find locksmith services near Lowe's Home Improvement?
Minute Key and minuteKEY locksmith services are located nearby for convenient key and lock needs.
How can the nearby credit unions assist Lowe's customers in Florence?
Delta Community Credit Union Florence KY nearby provides financial services which might be useful when planning home improvement budgets.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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