Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
885 reviews
5 stars
745
4 stars
77
3 stars
20
2 stars9
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their patience and lack of pressure during the sales process.
Product Quality
Many reviews emphasized the high quality and comfort of the furniture, with several customers expressing satisfaction with their purchases.
Design Assistance
The design services provided by staff, particularly Emily, received positive feedback for being helpful and accommodating, enhancing the overall shopping experience.
Delivery Experience
Customers reported positive experiences with the delivery process, noting that delivery personnel were helpful and accommodating.
Mixed Feedback on Pricing
While many customers appreciated the value for quality, some expressed concerns about additional fees and pricing transparency.
- KRkayde radcliff1 day ago5.0The people I worked with made buying furniture (which I dreaded) fun and easy! Even better, I know I’m getting good, quality furniture!
- MLmisti lutes4 days ago5.0I haven’t received my recliner yet, given I just ordered it yesterday. However, my review is based on customer service, Sabrina, was very accommodating and friendly! She went above and beyond helping me find the right recliner to help aid after my spinal surgery. I encourage everyone to go see her! She’s in Florence, Ky! Thank you, Sabrina!
- SBShelly Bowlin4 days ago3.0Didn’t have a large selection of chairs other than recliners. Didn’t notice any of the items we liked online.
- JFJennifer FitchJan 5, 20264.0The home design visit was an excellent resource and our past experience with the brand makes us know we are buying quality.
- DCDeborah CriscillisJan 2, 20265.0I am very happy with my chair and couch. I delivery guys were great on time and explained to me how to operate my chair and couch.
Frequently Asked Questions About La-Z-Boy Florence
What types of furniture does La-Z-Boy Florence offer?
La-Z-Boy Florence offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the operating hours of La-Z-Boy Florence?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does La-Z-Boy Florence provide delivery services?
Yes, La-Z-Boy Florence offers delivery services for their products.
Is proof of vaccination required to visit La-Z-Boy Florence?
No, proof of vaccination is not required to visit La-Z-Boy Florence.
What payment methods are accepted at La-Z-Boy Florence?
La-Z-Boy Florence accepts American Express, Discover, Mastercard, and Visa.
Where is La-Z-Boy Florence located?
La-Z-Boy Florence is located at 7991 Mall Rd, Florence, KY 41042, United States.
Can you tell me about some nearby places around La-Z-Boy Florence?
Nearby places include Bengal Tots Learning Center (day care and preschool), Mi Michoacana (ice cream shop), and Kopan (sushi restaurant and bar).
Are there dining options near La-Z-Boy Florence?
Yes, nearby dining options include Kopan, a sushi restaurant and bar, and Cathay Kitchen, which serves Chinese and Thai cuisine.
Are there any shopping options near La-Z-Boy Florence?
Yes, nearby shopping options include Mattress Warehouse, Cincinnati Overstock Warehouse, and JCPenney.
How can visiting nearby places benefit me when shopping at La-Z-Boy Florence?
You can enjoy visiting local eateries like Mi Michoacana for a treat or Kopan for sushi before or after your shopping trip, and there are nearby services like Bengal Tots Learning Center if you need childcare while shopping.