Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
862 reviews
5 stars
726
4 stars
74
3 stars
19
2 stars9
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to assist without being pushy.
Product Quality
Many reviews emphasized the high quality and comfort of the furniture, with several customers expressing satisfaction with their purchases.
Design Assistance
The design team received positive feedback for their expertise and support in helping customers choose the right furniture and layout for their homes.
Delivery Experience
While most customers were pleased with the delivery service, some expressed concerns about additional fees and delays.
Mixed Experiences
A few customers reported issues with product quality and service inconsistencies, particularly regarding follow-up and warranty issues.
- PHPam Hurless2 days ago5.0We were greeted, given guidance, and freedom to explore. When it came time to order, the process was smooth and easy! It was a delightful experience!
- MHMag Hall4 days ago5.0It was very good the lady that helped up was great and knew alot about what she was doing was not pushy she was very kind
- TBTerri BolenNov 8, 20255.0I worked with Stephanie to find my sofa and loveseat . She showed me things that fit the description of what I was looking for and then a few other options. She did a great job!
- CHCindy HallNov 5, 20255.0Stephanie at La-Z-boy was very friendly and helped me find the perfect gliding rocker. It was delivered with care and the fabric I chose looks beautiful! The delivery men adjusted my chair so that it was easier for me to put it in the reclining position. I am very happy with my new chair!
- KHKelly Hedges-PelleOct 30, 20255.0The designers and sales persons I worked with at Lazyboy were extremely helpful and assured that I got the best possible price for my new dining set. I had looked around for awhile before going to Lazyboy. They were my final stop as they had quality furniture at reasonable prices. I wil definitely be back soon to replace living room and family room furniture.
Frequently Asked Questions About La-Z-Boy Florence
What types of furniture does La-Z-Boy Florence offer?
La-Z-Boy Florence offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the operating hours of La-Z-Boy Florence?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does La-Z-Boy Florence provide delivery services?
Yes, La-Z-Boy Florence offers delivery services for their products.
Is proof of vaccination required to visit La-Z-Boy Florence?
No, proof of vaccination is not required to visit La-Z-Boy Florence.
What payment methods are accepted at La-Z-Boy Florence?
La-Z-Boy Florence accepts American Express, Discover, Mastercard, and Visa.
Where is La-Z-Boy Florence located?
La-Z-Boy Florence is located at 7991 Mall Rd, Florence, KY 41042, United States.
Can you tell me about some nearby places around La-Z-Boy Florence?
Nearby places include Bengal Tots Learning Center (day care and preschool), Mi Michoacana (ice cream shop), and Kopan (sushi restaurant and bar).
Are there dining options near La-Z-Boy Florence?
Yes, nearby dining options include Kopan, a sushi restaurant and bar, and Cathay Kitchen, which serves Chinese and Thai cuisine.
Are there any shopping options near La-Z-Boy Florence?
Yes, nearby shopping options include Mattress Warehouse, Cincinnati Overstock Warehouse, and JCPenney.
How can visiting nearby places benefit me when shopping at La-Z-Boy Florence?
You can enjoy visiting local eateries like Mi Michoacana for a treat or Kopan for sushi before or after your shopping trip, and there are nearby services like Bengal Tots Learning Center if you need childcare while shopping.