Brand Certified
Extra Space Storage
4.8(852 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
5970 Centennial Cir, Florence, KY
41042, United States
Certified by Extra Space Storage • Feb 22, 2026
(859) 525-9030
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/kentucky/florence/1000000544/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5970 Centennial Cir in Florence, KY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.8
852 reviews
5 stars
773
4 stars
45
3 stars10
2 stars6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Luis, Nick, and Brandy going above and beyond to assist.
Cleanliness
The facility received positive feedback for being clean, organized, and well-maintained, contributing to a pleasant storage experience.
Pricing Issues
Several reviews highlighted concerns about frequent rate increases and discrepancies between quoted and charged prices, leading to dissatisfaction among some customers.
Accessibility
Customers appreciated the easy access to the storage units and the convenience of the location, making it a favorable choice for many.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding pest issues and customer service failures, indicating inconsistency in experiences.
- JHJames HortonFeb 2, 20265.0Had a great experience with Luis at Extra Space Storage. He was knowledgeable, approachable, and made everything incredibly easy. Luis went above and beyond to make sure I understood the process and felt confident in my choice. It’s rare to get customer service that feels this genuine. Because of him, I’d definitely recommend this location to anyone needing storage.
- T3The Exchange 30AFeb 2, 20265.0Luis at Extra Space Storage was absolutely fantastic! He was professional, friendly, and incredibly helpful from start to finish. He took the time to explain all the options clearly, answered every question with patience, and made the whole process smooth and stress-free. You can tell he genuinely cares about providing great customer service. If you’re looking for storage and get the chance to work with Luis, you’re in great hands. Highly recommend!
- BLBrian LightnerJan 9, 20265.0Very helpful in getting my storage needs met. Highly recommend
- SEShannon EllisDec 21, 20251.0Horrible experience. Rates increased every few months and more than quadrupled! I went to move out and there was rodent FECES all over my furniture and belongings! I reported the issue and was told they can’t control rodents, but when I secured the storage unit I was assured the facility was void of bugs and rodents! I was so disgusted! I have to get new furniture and clothing! A huge expense and there was no concern from the staff! I paid to store my belongings, only for them to have been ruined
- PWPete WemhanerDec 20, 20251.0Be aware that the advertised prices are not good for long. They will say they are a month-to-month place, and that is correct, so I guess they are legally allowed to do it. Everyone should know, however, that they freely exercise the option to jack up the prices fairly quickly. I signed up on 9/22/25 for $48 a month, and 3 months later got a notice that on 1/22/26 (FOUR MONTHS!!) my rate was almost doubling to $81. Again, they're allowed to do it, but it doesn't change the fact that their advertised prices ARE NOT GOOD FOR LONG.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Florence, Oakbrook, Limaburg, Burlington, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Burlington Pike and Centennial Circle.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is across from Jake Sweeney Kia.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Brand Certified Facts from Extra Space Storage
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