Location.com logo
Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(1095 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 8080 Steilen Dr in Florence, KY today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
8080 Steilen Dr, Florence, KY
41042, United States

Hours

Reviews

4.8
1,095 reviews
5 stars
981
4 stars
51
3 stars
29
2 stars
3
1 star
31
  • PM
    Payton Massong
    2 days ago
    1.0
    They just want to sell sell sell, regardless of your concerns or how many times you say you want to look around, they keep begging you to rent and then slowly but surely add more and more costs and tell you “there’s no way around it, everywhere does this” and that’s a flat out lie. Only to call back because I did want to rent and they tell me they deleted my quote from 3 days ago because I had too many concerns, but wrote it in their system that I just didn’t want to pay. Bad customer service and salesmanship. I was ready to pay, I’ll just go elsewhere since I “don’t want to pay”
  • MM
    Mayzie Mabe
    4 days ago
    5.0
    Thank you Martina for the great customer service! Really appreciate the help.
  • TD
    Tiffanie Delacruz
    Mar 10, 2026
    5.0
    Martina was very kind and so helpful. She made everything so easy!
  • AA
    Alyyreising
    Feb 20, 2026
    1.0
    Monthly rate went from $94 to $153 for a 10x10 after 2 months. Scheduled my move out and will be going elsewhere. Paying almost $60 extra a month is ridiculous. Price gouging people
  • CF
    cheryl Finnicum
    Feb 7, 2026
    1.0
    When calling to get a storage unit, I wanted to store in Burlington. The representative asked me how long did I needed the storage unit for, I said 3 to 6 months maybe little longer. I was having work on my house. The representative said by going to Florence, He could get it for $40 a month and a size up. I was sold on that deal. Three months later they sent me a letter raising my rent to $90 a month. Needless to say the work on my house isn’t done and I had to move my stuff again. This place is a scam!!!!!! I went to the Florence location, to informing them of my vacating of the unit. The women said after hearing my concerns informed me that I should have come to the actual place, instead of the online number. They don't have the knowledge that the actual site has. So if you weren't willing to fix it then and I'm moved out already how do you intent to fix it? I want to everyone to know how your customer service really is! I'm mad because I know I'm not the only one you tried to scam. I was able to move!! The ones that are stuck is who I'm speaking for. I also believe that people live in them. Two times I went there and a male was walking back there with a bag of food. This is a prime example of what is wrong with this world. how about this reduces your prices! I wont ever use you again. You had your chance to make it right before I moved and I told you I would make a bad review and you acted like you didn't care!!!!!!!! Woman you need to be fired!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: