Extra Space Storage

4.8
1066 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 8080 Steilen Dr in Florence, KY today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
8080 Steilen Dr, Florence, KY
41042, United States

Hours

Reviews

4.8
1,066 reviews
5 stars
956
4 stars
50
3 stars
29
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Martina and Brandy, received high praise for their friendliness, helpfulness, and professionalism, contributing to a positive customer experience.

Pricing

While many customers found the storage prices reasonable and affordable, some expressed concerns about recent price increases.

Cleanliness

The facility is noted for being clean and well-maintained, with no reported issues of vermin or water damage.

Accessibility

Customers appreciated the easy access to their storage units and the efficient rental process.

Staff Knowledge

Employees demonstrated strong knowledge of the services and processes, helping customers feel informed and supported.
  • BL
    B Love
    2 days ago
    5.0
    Martina was absolutely awesome in my transition from one storage to another. She helped me every step of the way and her customer service was beyond more then I expected I have rented from extra space storage before and they didnt seem to care or to be well informed. Martina was at the ready and all my questions were answer wjth ease and she knew what she was doing. Diffently changed my outlook . Thank you so much.
  • VM
    Vic Matolchi
    Nov 12, 2025
    5.0
    It was very fast and efficient to rent a unit . Katie and Martina were very helpful and answered any questions I had .
  • BL
    Brandon Lowe
    Nov 10, 2025
    5.0
    The ladies were so helpful in getting a storage unit that I needed & as well for my needs
  • LM
    Leahrae Monroe
    Nov 10, 2025
    4.0
    It was ok. The unit doesn't seem to be actually 10×20 but still plenty of space.
  • CT
    Classic TBirds
    Nov 6, 2025
    1.0
    After three months the rental fee went from $67 a month to $136 a month. If you’re looking for a space for longer than three months, look somewhere else. Had to rent a trailer and move to a less expensive place. They will rent new customers for the $67 a month but not work with existing customers. If you’re looking for just a month or two go for it. Staff is helpful and the unit was clean If not for the staff I would not have given two stars. Too bad you can’t give negative stars

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.