Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Florence, KY. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
915 reviews
5 stars
445
4 stars
261
3 stars
142
2 stars
31
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and friendly staff, although some reported negative experiences with rudeness.
Product Variety
The store is noted for its extensive selection of home decor and seasonal items, appealing to a wide range of tastes.
Pricing Concerns
While many found the prices reasonable, several reviews mentioned that some items felt overpriced compared to competitors.
Store Experience
Customers appreciated the clean and organized store layout, though some found it overwhelming due to the vast selection.
Quality Issues
Some customers expressed concerns about the quality of certain items, suggesting that lower prices sometimes come with compromises in durability.
- SKSteven and KristyNov 8, 20251.0Very, very few Christmas decorations.
- PRPamela Napier RiceNov 1, 20255.0First time being in a at home. Got some nice Christmas decorations.
- KLKim LockardOct 19, 20255.0I can’t begin to express my appreciation to Sean, OPS Lead at the Florence location. This young man was so helpful, kind and patient! At Home this young man deserves a huge raise!
- CHCarla HeltonOct 18, 20255.0Dangerous for me bc of so many wonderful things to choose from. Loved this place!!!
- MPMichael Desjardins (Mykill Von Pagan)Sep 8, 20255.0A great store with affordable prices and friendly staff!
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Florence, KY?
At Home offers affordable home décor, furniture, and seasonal decorations including stylish indoor and outdoor collections in various styles such as modern, farmhouse, classic, and coastal.
What are the store hours for At Home in Florence, KY?
The store is open daily from 9:00 AM to 10:00 PM, except on Thanksgiving, Christmas, and Easter when it is closed. Holiday hours may vary on certain dates.
Does At Home offer delivery and in-store pickup services?
Yes, At Home provides delivery through an independent third-party service and offers in-store pickup options. Delivery options and costs may vary by store.
What payment methods does At Home accept in-store and online?
In stores and online, At Home accepts Visa, MasterCard, Discover, American Express credit and debit cards, Apple Pay, PayPal, cash (in-store), gift cards, and coupons. Prepaid cards are accepted with proper registration.
What is the At Home Insider Perks program?
Insider Perks is a free loyalty program offering benefits like a 10% off welcome offer, Birthday Bonus gift, receiptless returns, first notice of new products and markdowns, decorating tips, and more.
What is At Home's return policy?
Unused items in original packaging can be returned within 60 days (90 days for Insider Perks members) with proof of purchase for a full refund. Returns without receipt are allowed up to 3 times. Some exclusions apply.
Are there gift cards available at At Home?
Yes, physical gift cards are available in-store and e-gift cards online, both in denominations from $1 to $500, and additional funds can be added up to $500.
What nearby places can I visit around At Home in Florence, KY?
Near At Home, you can visit Gabe's for discount shopping, Lowe's Home Improvement for home projects, and enjoy meals at Burger King or Golden Corral Buffet & Grill.
How can nearby businesses like Lowe's Home Improvement complement my shopping experience at At Home?
After shopping for décor and furniture at At Home, you can visit Lowe's Home Improvement nearby for tools, hardware, and gardening supplies to complete your home projects.
Are there nearby dining options to visit before or after shopping at At Home?
Yes, you can dine at nearby restaurants such as Burger King for quick meals, Chili's Grill & Bar for casual dining, or Golden Corral Buffet & Grill for a buffet experience.