At Home

4.1
915 reviews
At Home The Home Decor & Holiday Superstore storefront

About

Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Florence, KY. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

At Home
4874 Houston Road, Florence, KY
41042, United States

Hours

Reviews

4.1
915 reviews
5 stars
445
4 stars
261
3 stars
142
2 stars
31
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpful and friendly staff, although some reported negative experiences with rudeness.

Product Variety

The store is noted for its extensive selection of home decor and seasonal items, appealing to a wide range of tastes.

Pricing Concerns

While many found the prices reasonable, several reviews mentioned that some items felt overpriced compared to competitors.

Store Experience

Customers appreciated the clean and organized store layout, though some found it overwhelming due to the vast selection.

Quality Issues

Some customers expressed concerns about the quality of certain items, suggesting that lower prices sometimes come with compromises in durability.
  • SK
    Steven and Kristy
    Nov 8, 2025
    1.0
    Very, very few Christmas decorations.
  • PR
    Pamela Napier Rice
    Nov 1, 2025
    5.0
    First time being in a at home. Got some nice Christmas decorations.
  • KL
    Kim Lockard
    Oct 19, 2025
    5.0
    I can’t begin to express my appreciation to Sean, OPS Lead at the Florence location. This young man was so helpful, kind and patient! At Home this young man deserves a huge raise!
  • CH
    Carla Helton
    Oct 18, 2025
    5.0
    Dangerous for me bc of so many wonderful things to choose from. Loved this place!!!
  • MP
    Michael Desjardins (Mykill Von Pagan)
    Sep 8, 2025
    5.0
    A great store with affordable prices and friendly staff!

Frequently Asked Questions About At Home

What is Insider Perks?

The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!

What is the At Home return policy?

No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s). Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt. We do not provide exchanges. You're welcome to return any unwanted product and purchase new items. We are unable to accept returns on mattresses. We are unable to accept returns of pillows and cushions without all of their tags. We are unable to accept returns of items marked “All Sales Final”. Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store. If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund. While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items. *we allow up to 3 returns without a receipt.