Lowe’s in Elizabethtown, KY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
2,564 reviews
5 stars
1,317
4 stars
603
3 stars
275
2 stars
117
1 star
252
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff and long wait times for assistance.
Product Availability
Customers expressed frustration with stock issues, particularly with appliances and special orders.
Store Cleanliness
The store was generally noted as clean and organized, with a good selection of products.
Pricing Concerns
Several reviews mentioned higher prices compared to competitors, leading to dissatisfaction.
Mixed Experiences
While some customers praised the helpfulness of staff, others had negative experiences, indicating inconsistency in service quality.
JC
Jay C.S.
1 day ago
4.0
Good location to shop at, haven't had much of an issue here besides a shipping problem with a riding mower. Clean location as well.
LH
Lindsey Hughes
5 days ago
1.0
This location is an absolute joke. No one ever wants to help you, especially the pro desk! They all stand around playing on their phones, have an attitude when you ask them to help you. And don't waste your time ordering online so you don't have to wait. You'll still have to wait. Every Pro Desk employee that works here needs a serious redirection or another job.
PW
Paul Wheatley
Feb 1, 2026
5.0
Have what I need when I need it
WC
Wesley Coffey
Jan 16, 2026
1.0
It is beyond disgusting how this company treats the people who made it what it is, AKA contractors. I'm a third generation GC and my family has spent hundreds of thousands of dollars with Lowe's over the past 20 years. It was bad enough when they changed the commercial account discount from 10% to 5%, but they have had an entire year to work. The bugs out of the new system for LAR transactions and it's worse now than it's ever been. The amount of time that I spend standing in line at the PRO checkout desk has quadrupled. THE NEW SYSTEM IS AN ABSOLUTE JOKE AND 100% UNNECESSARY. Literally everyone hates it. Customers and employees!! MENARDS offers an 11% rebate on everything in their store and they have much better inventory. Lowe's used to be more convenient, but at this point it's not even a contest so it looks like my family's business will be moving across the street. I need to make money so I can feed my family and I can't do that if I spend half my day stand in line at Lowe's. Hopefully the corporation will lose so much money they'll have to make a change, but I guess when you're a multi-billion dollar corporation, you can probably afford to bite the hand that feeds you for quite a while. Absolutely disgusting.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Elizabethtown, KY?
You can find appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more at Lowe's Elizabethtown.
What are the store hours for Lowe's Home Improvement in Elizabethtown?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's Elizabethtown offers both in-store pickup and delivery services for customer convenience.
What brands does Lowe's carry at their Elizabethtown store?
Lowe's carries brands including GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Moen, Kohler, and many others.
How can I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Online purchases can start a return in your Order History; in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
Are there any nearby locksmith services close to Lowe's in Elizabethtown?
Yes, multiple locksmiths like Minute Key, minuteKEY, and KeyMe Locksmiths are nearby, which can be useful if you need key duplication or lock services during your visit.
What food options are available near Lowe's in Elizabethtown?
Nearby food options include Subway sandwich shop and A Sweet Retreat bakery and smoothie bar, great for grabbing a meal or snack before or after shopping.
Are there any home goods or furniture stores near Lowe's in Elizabethtown?
Yes, Chuck's Beds and Hometown Center are nearby stores offering furniture and home goods, which complement Lowe's home improvement offerings.
Does Lowe's in Elizabethtown provide DIY and professional installation services?
Yes, Lowe's offers many installation services including appliances, flooring, blinds, cabinets, doors, HVAC, roofing, and more to support both DIYers and professionals.
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