The ladies and gents of the company are the most pleasant and most helpful I've seen in a company in many years. Very friendly place just to visit.
MW
melody weast
Jan 14, 2020
3.0
Water rates are reasonable and the women who work are pleasant most of the time..i had one bad experience when my water bill went from $30-40 to $190..they automatically put me on the defensive by assuming it was my property's fault(like i had a water leak)..when actually the truck that rolls by and records the reading, had a glitch..that was explained to me by the driver, when he returned to do an actual reading..they wouldn't take my(reading) word for i,why would i lie ??.MY BIGGEST ISSUE, is the ancient way i have to pay the bill..i can pay ANY utility bill, online ,without a fee..i can call it in without a fee..BPWD will charge a fee ,unless, i mail a ck,to them,or drop by and pay by check or cash..it's ridiculous..AND THAT ISN'T THE LADIES FAULT,IT'S WHOEVER IS RUNNING THE SHOW
DW
David Whitford
Aug 15, 2018
1.0
I have had several bad experiences with Bullock Pen water district. I have been on vacation and come to my water shut off after being 1 day late on the bill with no remorse. They charge $5.25 convenience fee to pay over the phone. If I had another option I would have dropped this company 9 years ago. Yes, that's correct, i've been a customer for 9 years and still get S*** on by them regularly. If you have the means for other water do so. My water bill was more than my electric bill this month.