Extra Space Storage

4.8
785 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 525 W 35th St in Covington, KY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, multiple entrance/exit gates, non climate controlled units available, parking spaces, personal access hour, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
525 W 35th St, Covington, KY
41015, United States

Hours

Reviews

4.8
785 reviews
5 stars
696
4 stars
49
3 stars
12
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Becky and other team members, for their helpfulness, professionalism, and friendliness.

Cleanliness

The facility is frequently described as clean and well-maintained, with many customers appreciating the condition of their storage units.

Accessibility

The rental process is noted as easy and convenient, with many customers highlighting the ability to reserve units online and the helpfulness of staff during the process.

Security Concerns

Some customers expressed concerns about security, particularly regarding the exit gate being left open and the lack of door alarms on certain units.

Pricing

While many found the pricing reasonable, some noted that costs can increase significantly after promotional rates.
  • JH
    Justin Hollingsworth
    Nov 5, 2025
    5.0
    Great place and even better staff
  • EW
    Erika Wells
    Oct 8, 2025
    5.0
    Great rental experience.
  • NK
    Nicci Koehler
    Oct 2, 2025
    5.0
    I called and asked for information on renting a unit. Brandon was very informational and polite over the phone.
  • CV
    Carlos velez
    Sep 4, 2025
    4.0
    Good service..
  • KK
    kim kozee
    Sep 2, 2025
    5.0
    Brandon does an excellent job answering all questions and explaining services. He is knowledgeable and personable and sets customers at ease. His diligence is noteworthy and his concern for customer service is impeccable. A pleasure doing business with him and the company. Thank you.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.