Lowe's Home Improvement

4.1
1709 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Corbin, KY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
777 W Cumberland Gap Pky, Corbin, KY
40701, United States

Hours

Reviews

4.1
1,576 reviews
5 stars
848
4 stars
354
3 stars
184
2 stars
52
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with many customers experiencing unprofessional behavior and difficulty in receiving assistance.

Product Availability

Customers frequently reported issues with stock levels and online orders not matching in-store availability, leading to frustration.

Delivery Issues

Numerous reviews highlighted problems with delivery services, including delays, damaged items, and poor communication regarding order status.

Store Environment

While some customers praised the cleanliness and organization of the store, others noted that finding help was often challenging.

Positive Experiences

Despite the negative feedback, several customers expressed satisfaction with specific employees and the overall product selection.
  • MM
    Michael Mitchell
    Nov 11, 2025
    5.0
    I honestley enjoy going to Lowes. They have a great inventory with something allways on sale. My favprite part? Is the fact that. All I need to do is ask any employee. Where something is. And everytime. I have either been shown immediatley. Or someone was called strait away. I dont think I have ever waited more than a couple minutes for assistance. This along with thier military discount. Its a good experience everytime.
  • L7
    LovelikeJesus77 7
    Nov 8, 2025
    5.0
    I love Lowe's, 50,000 times better than Walmart. I could look around in there forever dreamy of the stove I would love to have or the washing machine set. I'd love to have but I'll never get LOL but still we should dream, right. I give them five stars ⭐⭐⭐⭐⭐
  • MM
    my tunes Maynard
    Oct 16, 2025
    5.0
    Very helpful people 👍🇺🇸
  • IK
    Indra Khatiwada
    Oct 7, 2025
    1.0
    Very Unprofessional and Rude Receiver Review: I had a very disappointing experience at this Lowe’s location. The receiver at the dock had an extremely bad attitude and acted like they didn’t want to do their job. Instead of helping or communicating professionally, they were rude and dismissive from the start. I’ve delivered to many Lowe’s locations, and this is by far the worst experience I’ve had. There’s no reason for employees to treat drivers or customers this way. Management really needs to look into how their receiving staff talks to people — basic respect and professionalism go a long way.
  • BW
    Boyang Wang
    Oct 2, 2025
    1.0
    Experience turned south at the end. My wife and I were buying a dryer yesterday. They were very short staffed. We were told by a sales person who wore lowes uniform that installation and delivery were free as long as we purchase the item locally, but hauling away the old machine would cost $50. We purchased the the dryer, but it was with another sales person. He was quite nice throughout the process and helped us getting the 20% off by applying for a lowes credit card. After paying and seeing the receipts, I saw a delivery fee of $39.99, so I questioned the bill. Little did I know, that we were going to be threatened with immediate rage. His entire demeaner changed while he raised his voice and said he doesn't recall ever telling us that. The store manager was standing right next to him. While it may be true, but the way he reacted to my remark was utterly unnecessary and unprofessional. We left the store immediately afterwards, feeling threatened and unsatisfied.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.