Lowe’s in Corbin, KY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
While many customers praised the helpfulness and friendliness of staff, there were numerous complaints about unprofessional behavior and poor service, particularly during delivery and installation.
Inventory Issues
Several reviews highlighted problems with inventory accuracy, including items being out of stock or not matching online listings, leading to customer frustration.
Delivery Problems
Customers frequently reported issues with delivery, including delays, damaged items, and poor communication regarding order status.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing satisfaction with their shopping experience while others reported significant dissatisfaction, particularly with service and product availability.
DG
Diana Goodier
Jan 5, 2026
5.0
I went to Lowes to find a Christmas tree 🎄 The 4 or 5 girls working in the department were great!! They were in the Christmas spirit and were really good people The girl that hoisted my tree in the back of the truck was a physically strong and strong willed woman Dont count out the women guys
They really helped to make my Christmas Merry
NB
Nils Becker
Jan 3, 2026
5.0
Friendly staff.
EG
Edward Ghent
Jan 3, 2026
5.0
Excellent customer service in appliances,had what we were looking for
HG
Heather Golden
Dec 29, 2025
1.0
Changing my rating because the delivery company for lowes will not honor the installation and haul away that we paid for. The delivery company has the worst communication and customer service
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Corbin, KY?
You can find a variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Corbin, KY?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM. Holiday hours may vary; some holidays the store is closed or has reduced hours.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of an order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You will also receive email updates regarding your order status changes.
Are there any installation services provided by Lowe's Home Improvement?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, blinds, lighting, doors, HVAC, roofing, and more.
What payment options are accepted at Lowe's Home Improvement in Corbin?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
Is Lowe's Home Improvement accessible for customers with disabilities?
Yes, the store has wheelchair accessible parking and onsite services to accommodate customers with disabilities.
What nearby places can I visit around Lowe's Home Improvement in Corbin, KY?
Nearby you can visit Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and New Hope Community Church of Corbin Kentucky for community worship.
Are there any dining options close to Lowe's Home Improvement?
Yes, near Lowe's you can find Flashback Subs & More and Philly Connection, both offering sandwich shop and fast food restaurant services.
What other stores or services are located near Lowe's Home Improvement that might be helpful?
Nearby you can find Walmart Corbin for a variety of retail needs, Rudd Equipment Company for building supplies, and Baptist Express Care for urgent medical care.