General Parts Group, founded in 1939, an independent provider of commercial kitchen equipment repair service, and a national O.E.M parts distributor to the food service industry. Specializing in food service equipment installations and commercial appliance repair, as well as HVAC and all forms of commercial refrigeration equipment. Our award-winning service department’s technicians are CFESA (Commercial Food Equipment Service Association) trained, many hold a CFESA "Master Certification". We stand ready to meet the needs of our customers and are proud to serve those who feed the nation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.