Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Wichita, KS Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,376 reviews
5 stars
805
4 stars
310
3 stars
118
2 stars
55
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while many customers praised helpful and friendly employees, others reported poor service and unhelpful attitudes.
Product Availability
Customers appreciated the wide selection of products available, but there were complaints about damaged items and issues with order fulfillment.
Store Experience
The store is generally well-presented and clean, but some customers expressed frustration with cluttered aisles and difficulty finding assistance.
Delivery Issues
Numerous reviews highlighted significant problems with delivery and installation services, leading to customer dissatisfaction.
Checkout Experience
While some customers had positive experiences with quick and efficient checkouts, others faced long waits and issues with self-checkout availability.
- DPDylan PulliamOct 15, 20255.0Sharice at checkout on the contractors end was a breath of fresh air! Very thankful for the experience.
- JSJason SchildOct 5, 20251.0Multiple Issues with Deliveries. 5 months ago with my Mower and this time- 2 October 2025- My delivery of Lumber and Hardware. They forgot my corner brackets- damaged 2 sheets of wall panels and gave me all the throw away Lumber in 2x4s. I just got through over half of 40 pieces unusable (did use some where possible). This Lumber is clearly warped, splitting and or damaged warranting them useless. I will be talking with someone today- called yesterday about my brackets they confirmed they still had- and I had proof with the loading ticket still attached ( never pulled), but discovered after our conversation that more than acceptable amount of Lumber is trash. I spoke with the driver when I showed him the load that was visibly unacceptable- and he said if its this bad throughout, (I pulled out 8 pieces with him standing there and 5 were warped) to call and someone should correct the issue. But this is just CRAZY - whomever is loading this is either purposely trying to sell their unsellable crap, or has zero experience and needs retraining. Unacceptable. Receipt or Invoice Number 93385- Order Number: 300902261253344737
- SJStephen JonesOct 1, 20255.0Very helpful staff. They always are willing to help us find whatever we need.
- HHHuySep 16, 20255.0The shop was very well presented.
- LMlee MooreSep 12, 20251.0Lowe's told us that they're not going to send us bills in the mail anymore so we're going to cut up our Lowe's card and use our Home Depot card what's funny is they still send us advertisements in the mail but they cannot send us a bill. its Synchrony Bank so it's probably their fault but Lowe's is the one that uses them so it's also lowes fault.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Wichita offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the store hours for this Lowe's location?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's provide in-store pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Wichita?
They accept American Express, cash, check, Diners Club, Discover, MasterCard, and Visa.
How do I return or exchange items at this Lowe's store?
Most items can be returned within 90 days. Online orders can be returned via Order History. In-store returns require proof of purchase at the customer service desk.
Are there installation services available at this Lowe's location?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, HVAC, and more.
Is Lowe's Home Improvement wheelchair accessible and do they offer recycling services?
Yes, the store has wheelchair accessible parking and offers recycling for electronics and light bulbs.
What nearby places can I visit around Lowe's Home Improvement in Wichita?
Nearby places include Blue Rhino Propane Exchange for propane needs, Mimi's Eskimo Snow LLC ice cream shop for a treat, and Minute Key for locksmith services.
How can I plan my shopping trip to Lowe's with nearby dining options?
After shopping at Lowe's, you might enjoy nearby dining at Smoothie King for healthy smoothies, A&W Restaurant for fast food, or Jersey Mike's Subs for sandwiches.
Are there any health and wellness services near Lowe's Home Improvement in Wichita?
Yes, nearby you can find Weber Family Chiropractic, Fetzik Dentistry, and Awaken Psychology for various health and wellness needs.