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Lowe's Home Improvement

4.1
(3055 reviews)

Business Details

333 South Ridge Road, Wichita, KS
67209, United States
(316) 773-1800
https://www.lowes.com/store/KS-Wichita/0614

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Wichita, KS is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
333 South Ridge Road, Wichita, KS
67209, United States

Hours

Reviews

4.1
3,055 reviews
5 stars
1,640
4 stars
714
3 stars
306
2 stars
114
1 star
281

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor customer service, including unhelpful staff and long wait times for assistance.

Product Availability

Several customers reported issues with product availability and inaccurate stock information, leading to frustration over delayed orders and incorrect items.

Staff Helpfulness

While some reviews praised individual staff members for their helpfulness, many customers noted a lack of staff presence and knowledge, making it difficult to find assistance.

Delivery Issues

Numerous complaints were made regarding delivery problems, including damaged items and poor communication about order status.

Store Organization

Customers expressed concerns about the organization of the store, with items being hard to find and inadequate signage.
  • LL
    lizett
    Feb 21, 2026
    5.0
    Shout out to SHAWN for going above and beyond helping my mom find the mini Lowe’s buckets after the first guy straight up went “no we’re all out” … Shawn pulled out his device to look it up.. gave us directions on where it would be then found us later to ask if we found them. Which we said no there weren’t any… to which he then went to the back and found us a whole box ! Thanks Shawn! You made my moms day!
  • BP
    Bill Pierce
    Feb 21, 2026
    5.0
    Very organized and employees were very helpful.
  • BT
    Bob Bobby (ThatMuffinCow)
    Feb 15, 2026
    5.0
    The locker pickup works really well and makes life so easy
  • RM
    Rachel M
    Feb 2, 2026
    1.0
    Recently went into this location and purchased several thousands of dollars worth of appliances - we made our decision based on what the associate told us (and physically verified by going into the back of the store) that they had physically in stock so it would arrive quickly. The associate put the wrong fridge on our initial order - luckily we caught that mistake after reviewing things that evening and were able to fix that but now our items are not expected to deliver until 2 weeks after our purchase date and are being told by fulfillment that they have not received the items we purchased (so they weren't in fact in store like we were told?) - I've tried multiple times to reach a manager to discuss but am always put on hold for 20+ minutes without ever reaching them. This has been a more than frustrating experience because we specifically needed these items quickly - I would have purchased elsewhere had the associate been upfront about availability.
  • RH
    Ryan Hunt
    Jan 20, 2026
    4.0
    I was able to find what I needed, but some items were a little hidden.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.

Brand Certified Facts from Lowe's Home Improvement

Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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