Extra Space Storage

4.9
878 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5010 E 21st St N in Wichita, KS today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, military discount, wide drive isles, commercial tenants, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5010 E 21st St N, Wichita, KS
67208, United States

Hours

Reviews

4.9
878 reviews
5 stars
830
4 stars
28
3 stars
7
2 stars
5
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Roger and Jamie, received high praise for their friendliness, professionalism, and helpfulness throughout the rental process.

Facility Cleanliness

Customers consistently noted that the storage facility is clean, well-maintained, and secure.

Pricing Concerns

Some customers expressed dissatisfaction with recent rent increases, feeling that the prices became unreasonable compared to competitors.

Ease of Process

Many reviews highlighted the effortless and quick process for renting units, including online sign-ups and efficient move-ins.
  • MD
    Michael Davis
    Dec 18, 2025
    4.0
    I've had nothing but a good experience with this place and currently store my things here.
  • DG
    Don Griffin
    Nov 19, 2025
    5.0
    Nice facility and the back of the building is like a brick wall, it's really tight squeeze pulling in. Inside really clean I thought the lockers was cool. Jaime is the best, informational very professional service followed up with me made sure I was coming back. Nice location I'll be here as long as I need, Thanks...
  • TT
    TheManG
    Nov 16, 2025
    3.0
    The facility and staff overall was a 5 star experience. No complaints at all. I'm giving them 3 stars because they decided twice in a row to raise our rent on a 10x10 unit by double. The first time went from $80 to around $180. The one gentleman was able to help us out and dropped it to $120. I figured it might have been a fluke in the system and didn't think much of it. Now, it happened again (a few months after the first increase) where they wanted to charge us around $220 for the same unit. The person we spoke to was much less willing to help and said that she could drop it a little but it was just going to go up again later. So, I found a the same size unit indoors somewhere else for $93. I've never had this type of experience with them before and would've stayed longer if they were reasonable but there is no way I'm going to spend $220 when I can spend $93.
  • AB
    Amber Bias
    Nov 1, 2025
    5.0
    Roger B. Has always been a great help! This is our 2nd time at Extra Space storage and his customer service is why we chose to return again! Big shout to ROGER!!! 😀
  • LL
    Leslee Loyd
    Oct 30, 2025
    5.0
    It was a truly wonderful experience, and the individuals I encountered were exceptionally helpful with all of my inquiries and displayed remarkable friendliness.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.