Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Topeka, KS offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,694 reviews
5 stars
857
4 stars
430
3 stars
179
2 stars
68
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times for assistance and unhelpful staff.
Product Availability
Customers expressed frustration with items being out of stock or not matching online inventory.
Store Cleanliness
Several reviews noted that the store was clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor installation services, leading to dissatisfaction.
Self-Checkout Concerns
Customers were unhappy with the shift to self-checkout, feeling it detracted from the overall shopping experience.
- GCGood CitizenDec 28, 20251.0Lowes wouldn't accept my return so I had to drive over an hour each way to return in store.
- RWRoy WilkinsDec 10, 20253.0Just a Lowes
- SJSheba JGNov 30, 20255.0I love Lowe's! They are great and that's all I can say!
- MSMary SpencerNov 25, 20251.0Topeka Lowe's has the worst customer service. Called to talk to a manager about a repair. I was on hold for over 18 min. They would just pick up the phone and put me back on hold. Then some manager named Scott picked up, said hello hello and then hung up. The absolute worst time trying to talk to anyone let alone a manager in that store. Horrible customer service
- LLLaura LolleyOct 18, 20252.0Totally disappointed as items were not in stock nor were they ever. Cannot go by their website to find items. A total waste of my time.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Topeka, KS?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, home décor, kitchen items, lighting, lumber, paint, plumbing, tools, and outdoor furniture.
What are the store hours for Lowe's Home Improvement in Topeka?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement in Topeka offer in-store pickup and delivery services?
Yes, Lowe's in Topeka offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account, where you will also receive email updates about your order.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
What services does Lowe's provide regarding installation?
Lowe's offers installation services for appliances, blinds, cabinets, carpets, countertops, decks, doors, garage doors, generators, gutters, hardwood floors, HVAC systems, lighting, playsets, water heaters, sheds, shower doors, shutters, siding, sinks, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers & dryers, water filters, windows, roofing, fence installation, and flooring installation.
Are there nearby stores or services that customers might find useful when visiting Lowe's in Topeka?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for locksmith and key services, ALDI USA for groceries, and Menards, another home improvement store, offering additional options for shopping and services.
Which entertainment or dining options are near Lowe's Home Improvement in Topeka?
Nearby entertainment includes West Ridge 8 Theater and Regal West Ridge cinemas, while dining options include El Maguey, a Mexican restaurant, and Barnes & Noble cafe for coffee and light meals, providing convenient places to visit before or after shopping.
What locksmith services are available near Lowe's Home Improvement?
Multiple locksmith services such as minuteKEY and KeyMe Locksmiths are nearby, offering key copying and lock services that can be useful if you need assistance while shopping or maintaining your home.
How can I contact Lowe's Home Improvement customer service if I have questions or need assistance?
You can contact Lowe's customer care via email at customercare@lowes.com or by phone at +1 785-273-0888. Additional support is available through their website and MyLowe’s account services.