Extra Space Storage

4.9
665 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 12977 W 63rd St in Shawnee, KS today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
12977 W 63rd St, Shawnee, KS
66216, United States

Hours

Reviews

4.9
665 reviews
5 stars
622
4 stars
30
3 stars
3
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Ty, Shelby, and Sarah.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several customers expressed dissatisfaction with sudden rent increases and lack of pro-rated refunds upon moving out.

Accessibility

Customers appreciated the easy access to their storage units and the straightforward rental process.

Overall Experience

Many reviews highlighted a positive overall experience, with customers recommending the facility for its service and cleanliness.
  • DW
    Dmitriy Wilkens
    Nov 13, 2025
    5.0
    Very affordable! Staff was really helpful! Ty helped me get my refund which was awesome!
  • MZ
    MingDa Zhang
    Nov 13, 2025
    5.0
    TY has been a huge help. Great customer service and very welcoming. GOAT!
  • II
    iMewn
    Nov 5, 2025
    5.0
    Been storing here for about a year. Always see manager out and about
  • AS
    Ariana Smith
    Nov 5, 2025
    5.0
    Shelby was great, knew what she was talking about and got my son in with a great deal
  • NF
    Noella Folkes
    Oct 23, 2025
    5.0
    I called to pay my bill as well as to ask a question. The young gentleman who answered was very professional, courteous, pleasant and easy to talk to. Another person would have been aloof and just not caring regarding the situation. Ty is definitely an asset to your company.by the way he handled the siguation. Thank you..

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.