Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Salina, KS Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,390 reviews
5 stars
734
4 stars
361
3 stars
141
2 stars
48
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times for assistance and unhelpful staff.
Delivery Issues
Numerous complaints were made regarding delivery problems, including missed appointments, unprofessional delivery staff, and poor communication about delays.
Store Organization
Some customers appreciated the store's organization and cleanliness, noting that it was easy to find products.
Product Availability
Customers expressed frustration over items being out of stock or not available, leading them to consider shopping elsewhere.
Friendly Staff
Despite the negative feedback, several reviews highlighted friendly and helpful staff members who provided good service.
- JBJesse BarnesNov 11, 20251.0The only answer I get from anything is a robot and won’t direct me to the store phone
- EWElizabeth WalkerOct 30, 20253.0Looking to purchase a refrigerator. Found one that was on clearance, was told we can't buy it because it was the last one. After a disagreement about it being on the floor with a for sale sign on it, the manager finally let us purchase it
- DJDavid A Hart JrOct 22, 20251.0Service department for semi delivery is rude. If they don't like truck drivers then I don't know. This is why I only shop at Mernards.
- KDKevin DudzinskiOct 7, 20252.0Just not great customer service. Standing waiting in the paint department waiting on someone to help me for 8 minutes with two kids 3 and under. The wait not necessarily the problem. The problem is waiting while just being stared at by two employees watching the register as I am waiting patiently with two kids who are getting more impatient by the second. The fact the neither one recognized or lifted a finger to assist or even try to even acknowledge that no one assisting is completely absurd. You should rethink and rehire this position you all are wasting your labor dollars on this.
- PRP Smith (Red)Oct 4, 20255.0This store is well organized and the employees are very friendly
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Salina, KS?
Lowe's in Salina offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment suitable for DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Salina?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours on specific dates.
Does Lowe's offer order pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account, and you'll receive email updates if the status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. Online returns can be initiated through your Order History, and in-store returns require a receipt or order barcode.
Are there installation services available at Lowe's?
Yes, Lowe's offers installation services including appliances, flooring, cabinets, windows, doors, and more to assist with home improvement projects.
What nearby places can I visit before or after shopping at Lowe's in Salina?
You can visit nearby places like Daimaru Japanese Steakhouse for a meal, Starbucks for coffee, or Target Store Salina for additional shopping needs.
Are there nearby services that complement Lowe's offerings in Salina?
Yes, nearby services such as Minute Key for locksmith needs and Cabinet Connection Inc for countertop installation complement your home improvement projects at Lowe's.
Where can I get propane exchange services near Lowe's in Salina?
Blue Rhino Propane Exchange, located nearby, offers propane exchange services convenient for customers shopping at Lowe's.