Lowe's Home Improvement

4.1
1508 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Salina, KS, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3035 South 9th Street, Salina, KS
67401, United States

Hours

Reviews

4.1
1,395 reviews
5 stars
737
4 stars
362
3 stars
141
2 stars
48
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including long wait times for assistance and unhelpful staff.

Delivery Issues

Numerous complaints were made regarding delivery problems, including missed appointments and unprofessional delivery personnel.

Product Availability

Customers expressed frustration over items being out of stock or not available for purchase despite being displayed in the store.

Positive Staff Interactions

Some customers highlighted positive experiences with friendly and helpful staff members who provided good service.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, including high delivery fees and expensive products compared to competitors.
  • DH
    Doug Hillers
    Jan 4, 2026
    5.0
    Always friendly and helpful. Got what you need.
  • RR
    Rick
    Dec 27, 2025
    1.0
    I was in Lowe’s this morning and was loading 40# bags of patch and seal off a pallet under a rack while 2 employees stood and watch this 68 year old man struggling to get in and out from under the rack. That’s the customer that will have me going to Menards from now on. Also there new policy to take pictures of my drivers license every time is opening a door for someone to still my identity.
  • JB
    Jesse Barnes
    Nov 11, 2025
    1.0
    The only answer I get from anything is a robot and won’t direct me to the store phone
  • EW
    Elizabeth Walker
    Oct 30, 2025
    3.0
    Looking to purchase a refrigerator. Found one that was on clearance, was told we can't buy it because it was the last one. After a disagreement about it being on the floor with a for sale sign on it, the manager finally let us purchase it
  • DJ
    David A Hart Jr
    Oct 22, 2025
    1.0
    Service department for semi delivery is rude. If they don't like truck drivers then I don't know. This is why I only shop at Mernards.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.