Lowe’s in Overland Park, KS is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,553 reviews
5 stars
871
4 stars
326
3 stars
112
2 stars
67
1 star
177
VG
Vicki Graham
6 days ago
5.0
I’d like to leave a message for Garden center manager Nick.
My husband and I picked up mulch in the 95 and metcalf store.
I want to mention I could only find one person to help me with mulch. But the person I did find was awesome. Dean was helpful and knowledgeable someone should notice his outstanding service. We purchased a lot of mulch there weren’t any trolleys, Dean was kind and helpful helping us with a make do situation.
I also want to mention the checkout person had a lot of trouble with the checkout. The person or the register? It was painful to watch.
MC
mckenna conaway
Apr 19, 2026
5.0
Derrick and joey went above and beyond loading our car with mulch and dirt. Thank you so much. Great workers.
MM
MARCUS MARSHALL
Apr 7, 2026
5.0
We really like going to this store, but my experience with the Lowe's Pro Sales team was great. When I walked up, you could tell this was not my comfort zone. Toni Friend was extremely helpful as i told her what the contractor had listed for me to order. She walked me through everything, and even recommended some items that my contractor forgot to include. Great experience, and if you need to work with the Pro Sales Team, ask for Toni Friend.
QQ
Queberto
Mar 30, 2026
1.0
I ordered a fridge from Lowes.com, so I don’t have many public options for voicing a complaint. I paid for delivery, installation, and haul away of my old fridge. The delivery drivers wouldn’t touch the old fridge because it had a copper line (even though it had an 1/4in threaded connector.) They left the fridge in my garage and marked it as delivered, installed, and old fridge hauled (marked completed.) They said they would return the next day- their window is 12hrs which gets reduced to 4 the night before. Anticipate reserving the entire day. The delivery driver said they would return the next day after 4 when I could get off work… then I get a notice in the evening that they scheduled to come back from 9-1. Frustrated, I called and was informed they do not take delivery time requests and schedule based off optimal delivery.
All this to say- they expect you to keep a 12hr window available for delivery and will not accommodate reasonable requests outside of their own agenda. They also refused to refund the delivery, installation, and haul away fees.
I hope this can help someone make an informed decision on whether or not to buy from Lowes. This is the second time I have had issues with them- shame on me for being fooled again.
NH
Nate Hartness
Mar 28, 2026
1.0
I go here regularly, but the customer service is what's warranting the 1 star. I purchased an item online that I noticed was the wrong price, I cancelled the item and they sent a gift card back. The gift card was loaded with nothing. I am out $50, been on customer service chat for ages. And when I go in store, the manager Lisa has all the evidence in her hands, but will still do nothing about it. So I'm stuck in a circle of customer service telling me to go in store and the manager telling me to call. Lisa was not reasonable, personable, or willing to help in any shape or form. In fact the employee at the register was at least willing to give me more information that will help my future customer service calls. I would love to give this place a higher rating because theyve always been great.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
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