The Container Store

4.4
599 reviews

About

Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Overland Park, KS Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Overland Park area

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

The Container Store
4701 W 119th St, Overland Park, KS
66209, United States

Hours

Reviews

4.4
584 reviews
5 stars
356
4 stars
137
3 stars
52
2 stars
22
1 star
17

What are people saying?

AI-generated from recent customer reviews

Staff Interaction

Customer experiences with staff are mixed; some report helpful and friendly service, while others describe rudeness and lack of attention.

Product Selection

The store offers a wide variety of organizing products, with many customers appreciating the extensive selection.

Pricing Concerns

Many customers find the prices to be high, with several comments indicating that items are overpriced compared to competitors.

Store Environment

The store is generally described as clean, organized, and well-lit, contributing to a pleasant shopping experience.

Customer Service Issues

There are reports of poor customer service, including issues with online orders and staff not prioritizing customers.
  • EC
    Eliana C
    Oct 8, 2025
    1.0
    I did not feel comfortable in this store. I walked by a group of 6 employees chatting on sales floor. They all stopped and looked at me as I was walking by. No smiles, no friendly hello, just uncomfortable stares. Felt unwelcomed, not going back.
  • CL
    Carolyn Lamb
    Jul 25, 2025
    4.0
    Has everything you'd ever want if money is no concern.
  • RP
    Robert Porter
    Jun 17, 2025
    5.0
    Great selection of useful home goods.
  • DM
    Deion Malloy
    Jun 10, 2025
    5.0
    Visited to grab some things and had a 25% coupon I wanted to use, it took a little work but the cashier made sure we got our discount--would definitely visit again!
  • BB
    Ben
    Jun 9, 2025
    1.0
    waited at the register, looked at the lady wanted to buy an item. Then she just walked away. So I put the item back and left the store.

Frequently Asked Questions About The Container Store

What are the fulfillment options at your stores?

We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.

Do you offer special financing?

Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.