The Container Store

4.4
603 reviews

About

Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Overland Park, KS Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Overland Park area

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

The Container Store
4701 W 119th St, Overland Park, KS
66209, United States

Hours

Reviews

4.4
588 reviews
5 stars
359
4 stars
137
3 stars
52
2 stars
22
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Interaction

Customer experiences with staff are mixed; some report helpful and friendly service, while others describe rudeness and unprofessional behavior.

Product Selection

The store offers a wide variety of organizing products, which many customers appreciate, although some find prices to be high.

Pricing Concerns

Numerous reviews mention that the store's prices are considered expensive, with some customers feeling that the quality does not justify the cost.

Store Experience

While many customers enjoy the store's layout and cleanliness, others report feeling unwelcome or uncomfortable due to staff behavior.
  • KL
    Kimberly Lundine
    6 days ago
    5.0
    This store has one of the best closet system designers in the business. Chris F. Is a gem! She goes above beyond to make things seamless for her customers and to deliver functional and beautiful spaces. Her expertise over the last 4 years has been invaluable!
  • WW
    Will
    Dec 14, 2025
    1.0
    I bought a new home and it has a closet system from the container store. I want to buy some additional components for my system, and the employees said that they cannot sell them to me because I did not buy a system from them. They said if I had bought a system from them even a year ago, I could buy more components, but they will not sell them to me. I said is there anyway I can buy components. I was told I would have to buy them from a Preston rep. I asked for that contact information and I was told they’re not allowed to give it to me. I do not understand the logic as to why they will not sell me components that they would be willing to sell to a different customer. Closets by design has the same components so I’m going to buy them from there. I will not be coming back to the container store for any of my other needs.
  • EC
    Eliana C
    Oct 8, 2025
    1.0
    I did not feel comfortable in this store. I walked by a group of 6 employees chatting on sales floor. They all stopped and looked at me as I was walking by. No smiles, no friendly hello, just uncomfortable stares. Felt unwelcomed, not going back.
  • CL
    Carolyn Lamb
    Jul 25, 2025
    4.0
    Has everything you'd ever want if money is no concern.

Frequently Asked Questions About The Container Store

What are the fulfillment options at your stores?

We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.

Do you offer special financing?

Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.