Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Overland Park, KS Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Overland Park area
Customer experiences with staff are mixed; some report helpful and friendly service, while others describe rudeness and unprofessional behavior.
Product Selection
The store offers a wide variety of organizing products, which many customers appreciate, although some find prices to be high.
Pricing Concerns
Numerous reviews mention that the store's prices are considered expensive, with some customers feeling that the quality does not justify the cost.
Store Experience
While many customers enjoy the store's layout and cleanliness, others report feeling unwelcome or uncomfortable due to staff behavior.
KL
Kimberly Lundine
6 days ago
5.0
This store has one of the best closet system designers in the business. Chris F. Is a gem! She goes above beyond to make things seamless for her customers and to deliver functional and beautiful spaces. Her expertise over the last 4 years has been invaluable!
WW
Will
Dec 14, 2025
1.0
I bought a new home and it has a closet system from the container store. I want to buy some additional components for my system, and the employees said that they cannot sell them to me because I did not buy a system from them. They said if I had bought a system from them even a year ago, I could buy more components, but they will not sell them to me. I said is there anyway I can buy components. I was told I would have to buy them from a Preston rep. I asked for that contact information and I was told they’re not allowed to give it to me. I do not understand the logic as to why they will not sell me components that they would be willing to sell to a different customer. Closets by design has the same components so I’m going to buy them from there. I will not be coming back to the container store for any of my other needs.
EC
Eliana C
Oct 8, 2025
1.0
I did not feel comfortable in this store. I walked by a group of 6 employees chatting on sales floor. They all stopped and looked at me as I was walking by. No smiles, no friendly hello, just uncomfortable stares. Felt unwelcomed, not going back.
CL
Carolyn Lamb
Jul 25, 2025
4.0
Has everything you'd ever want if money is no concern.
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What fulfillment options does The Container Store in Overland Park, KS offer?
The store offers free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is special financing available at The Container Store?
Yes, special financing is available through The Container Store Credit Card, which can be applied for online.
Can an In-Home Designer from The Container Store come to my home in Overland Park?
Yes, In-Home Designers will come to your home for free, evaluate your space, and provide a written proposal including time and product costs.
If I do not live near an Overland Park store, can I still get a free design service?
Yes, you can schedule a Virtual Design appointment where a Design Specialist works with you remotely via phone, tablet, or computer.
Does The Container Store offer professional home organization services?
Yes, their In-Home Organizers will come to your home to organize any space, including labeling, donations drop off, and returns.
What types of custom spaces and closet systems does The Container Store provide?
They offer a wide variety of exclusive custom spaces, from solid steel to built-in wood options, fitting any room, style, and budget.
What are The Container Store's hours of operation in Overland Park?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM, with adjusted hours on certain holidays.
Which nearby dining options can I visit before or after shopping at The Container Store?
Nearby restaurants include Yia Yia’s Eurobistro, WestChase Grille, The Mixx, 40 Sardines, North Italia, and Dean & DeLuca.
Are there nearby banking services near The Container Store in Overland Park?
Yes, Bank of America Financial Center, Bank of America ATM, Chase Bank, and Chase ATM are close by for your banking needs.
What other retail stores are near The Container Store to complement my shopping experience?
Nearby retail stores include TALBOTS, TIVOL, Lilly Pulitzer, Crate and Kids, The Dance Shop, Swimwear Solution, and Mitchell Gold + Bob Williams.