Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Olathe, KS offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,786 reviews
5 stars
955
4 stars
417
3 stars
159
2 stars
62
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some customers praised helpful staff, while others reported long wait times and unhelpful interactions.
Product Availability
Customers appreciated the variety of products available, but many experienced issues with stock discrepancies between online listings and in-store availability.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding appliance orders and installations.
Positive Experiences
Several customers highlighted positive interactions with knowledgeable staff and successful purchases, particularly in the garden and appliance departments.
- ADAnthony Dimarco5 days ago3.0Cashiers have the personality of a warped floor board. Best to get in and put of that store.
- MHMark HobbsDec 28, 20255.0Thanks for always having what we need!!
- GSGreg SalazarDec 15, 20254.0Had just what i needed
- SFScott FuhrmannDec 15, 20252.0Me and my company have been doing business at this Lowes for the past few years with generally a good experience. However, lately the service has gone downhill. We recently performed a deck project and had some leftover, unused materials to return. They refused the return because it was 7 days after their "30-day" return policy. So much for having a 365-Day return policy when purchased with the Lowes business credit card! Also there are no exceptions for ordered deck materials on their return policies posted online. They were aware that I have spent over $34,000 there THIS YEAR, and $100,000 at Lowes over the past 3 years, but are willing to lose my business to Home Depot over a few hundred bucks in returns. I reached out to the Store Manager and District Manager last week, and nobody has contacted me back. If you are a contractor or intend on placing a large order, you are better off shopping elsewhere for better service and appreciation.
- JVJacob VestDec 5, 20254.0Always have the things I need. Delivery of materials for some stores could use improvement.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Olathe, KS?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Olathe?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary with some days closed and others operating with modified hours.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's in Olathe offers both in-store pickup and delivery services for customer convenience.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You will also receive email updates if your order status changes.
What payment options are available at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Is Lowe's Home Improvement accessible for customers with disabilities?
Yes, the store offers wheelchair accessible parking and onsite services to accommodate all customers.
What services does Lowe's offer beyond product sales?
Lowe's provides various installation services including appliances, flooring, cabinetry, doors, windows, HVAC, lighting, and more, as well as tool rentals and repair services.
What nearby places can I visit along with Lowe's Home Improvement in Olathe for additional needs?
Nearby you can find Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and Briarwood Pool for building supplies and shopping, which makes it convenient to combine trips.
Are there any nearby food options when visiting Lowe's in Olathe?
Yes, there are several nearby restaurants including Subway, HoneyBaked Ham Company, Wheat State Pizza, Jose Pepper's, and Arby's, which are great for grabbing a meal before or after your visit.
What entertainment or service options are close to Lowe's Home Improvement?
Nearby you'll find Gorilla Games Olathe for video games, Zen Massage for relaxation, Petco for pet supplies and training, and Show Your Grin Dental for dental services, providing a variety of options while shopping.