Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Olathe, KS Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,778 reviews
5 stars
952
4 stars
414
3 stars
157
2 stars
62
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being rude or unresponsive.
Product Availability
Customers frequently reported discrepancies between online stock information and actual in-store availability, leading to frustration.
Installation Issues
Numerous complaints about installation services, including delays, poor communication, and damage caused during installations.
Pricing and Variety
Many customers appreciate the variety of products and competitive pricing compared to competitors.
Store Experience
Store cleanliness and organization received positive remarks, but some customers noted difficulty in finding assistance.
- DSDon S5 days ago5.0I am always greeted warmly on entrance and thanked on exit. Staff is knowledgeable and when an assistant doesn't know they have always guided me to another rep who is more specialized with what I'm looking for. As a retired electrician, even though I'm no longer a contractor, the Pro Services always helps with solid recommendations. Thanks Lowes!
- BRBryan Romero6 days ago5.0Great experience purchasing our appliances from here. Huge shoutout to Naveen for helping us get what we needed, and finding the perfect fridge for our new home.
- BABob Alexander6 days ago2.0Curbside pickup sucks. App didn't work and the people inside were clueless.
- BSBob SchusterOct 28, 20255.0Bill in the tool department went above and beyond to assist me in finding a specific stud finder in the store that was not in the place the Lowes app said it would be at!
- MCMelanie ClarkOct 27, 20255.0Lowes has great variety and lower prices than other home improvement stores.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Olathe, KS?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Olathe?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary with some days closed and others operating with modified hours.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's in Olathe offers both in-store pickup and delivery services for customer convenience.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You will also receive email updates if your order status changes.
What payment options are available at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Is Lowe's Home Improvement accessible for customers with disabilities?
Yes, the store offers wheelchair accessible parking and onsite services to accommodate all customers.
What services does Lowe's offer beyond product sales?
Lowe's provides various installation services including appliances, flooring, cabinetry, doors, windows, HVAC, lighting, and more, as well as tool rentals and repair services.
What nearby places can I visit along with Lowe's Home Improvement in Olathe for additional needs?
Nearby you can find Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and Briarwood Pool for building supplies and shopping, which makes it convenient to combine trips.
Are there any nearby food options when visiting Lowe's in Olathe?
Yes, there are several nearby restaurants including Subway, HoneyBaked Ham Company, Wheat State Pizza, Jose Pepper's, and Arby's, which are great for grabbing a meal before or after your visit.
What entertainment or service options are close to Lowe's Home Improvement?
Nearby you'll find Gorilla Games Olathe for video games, Zen Massage for relaxation, Petco for pet supplies and training, and Show Your Grin Dental for dental services, providing a variety of options while shopping.