Business Details
About
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
372 reviews
5 stars
360
4 stars4
3 stars2
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Customers consistently praised the staff, particularly Rusty and Summer, for their extensive product knowledge and helpfulness.
Customer Service
Many reviews highlighted the friendly and accommodating nature of the staff, contributing to a positive shopping experience.
Product Satisfaction
Overall, customers expressed satisfaction with their purchases, particularly the mattresses and pillows, noting improvements in comfort and sleep quality.
Sales Experience
The sales process was generally described as pressure-free, with staff taking the time to understand customer needs and preferences.
Concerns on Pricing
Some customers felt that the prices were high and expressed dissatisfaction with the value of certain products.
- JDJames Dimitrov1 day ago5.0Rusty was super helpful and got me hooked up with an amazing pillow
- MMMike2 days ago5.0Rusty was awesome and helpful and even ordered a product for us that was not in stock! Will definitely be back!
- MFMark Finch2 days ago5.0Summer was very knowledgeable in the pillows we were looking for!
- RMR MDec 30, 20255.0Knowledgeable and friendly staff. Summer walked me through the mattress options along with all the adjustable base settings while answering all my questions.
- DKDan KoppDec 20, 20255.0Rusty was extremely helpful. I am just starting the process and he was kind and professional. In three beds, he would put me in the right place.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames. Ensure your frame provides a flat, solid surface with adequate center support to maintain the warranty.
How will my new Tempur-Pedic mattress be delivered?
Most select Tempur-Pedic mattresses arrive with free White Glove delivery, where experts set up your mattress and remove plastic coverings. The TEMPUR-Cloud model ships compressed via UPS for self-setup and does not include White Glove delivery or old mattress removal.
What is the difference between Medium and Medium Hybrid Tempur-Pedic mattresses?
Medium Hybrid mattresses combine TEMPUR® Material with a coil system for added bounce and pressure relief, feeling slightly softer than non-hybrid Medium mattresses, which are constructed entirely of TEMPUR® materials.
Does Tempur-Pedic Flagship Store offer mattresses for RVs, boats, or planes?
Yes, through an authorized customizing partner, Tempur-Pedic offers customization for unique mattress shapes and sizes suitable for RVs, boats, planes, and other non-traditional locations.
Can I purchase replacement mattress covers at the Tempur-Pedic Flagship Store?
Yes, replacement covers for current mattress models with removable covers are available online. For older models or assistance, Sleep Guides at the store can help find the right cover.
What are the Tempur-Pedic Flagship Store's hours of operation?
The store is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
What payment options are accepted at the Tempur-Pedic Flagship Store?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, MasterCard, and Visa.
Are there nearby dining options to visit before or after shopping at Tempur-Pedic Flagship Store?
Yes, nearby you can visit Panera Bread for bakery and cafe options, or On The Border Mexican Grill & Cantina for Mexican cuisine, perfect for a meal alongside your mattress shopping experience.
What nearby clothing stores can I explore while visiting the Tempur-Pedic Flagship Store?
Nearby women's and men's clothing stores include Scout & Molly's, Brooks Brothers, American Eagle, and White House Black Market, offering a variety of fashion choices to complement your visit.
Are there any nearby services where I can get a haircut or enjoy a treat near the Tempur-Pedic Flagship Store?
Yes, Mario Tricoci hair salon is nearby for hair services, and Cold Stone Creamery offers ice cream treats, making it convenient to pair errands with relaxation or a snack.