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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Hutchinson, KS, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,154 reviews
5 stars
602
4 stars
287
3 stars
129
2 stars
39
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Numerous customers reported poor customer service experiences, including unhelpful staff, long wait times for assistance, and unresolved complaints.
Delivery Problems
Several reviews highlighted issues with delivery, including missed deliveries, lack of communication, and problems with installation services.
Positive Staff Interactions
Despite the negative feedback, many customers praised specific employees for their helpfulness and knowledge, indicating that some staff members provide excellent service.
Product Availability
Customers appreciated the variety of products available, but there were complaints about items being out of stock or misrepresented online.
Store Environment
The store was generally described as clean and well-organized, contributing positively to the shopping experience.
- MMMark MarionDec 29, 20251.0An incomplete installation was done but I didn’t notice for a few days. Since I didn’t buy the refrigerator with a Lowe’s card, I was told I had no assistance after 48 hours of possession. Calling management only turned out to be spinning my wheels. I couldn’t believe there was no way to contact the store manager like call back or leave a message because nobody knew when she would be back from vacation and she didn’t have a voicemail to leave a message. Spent a lot of money at Lowe’s over the years and at no point was I told I could only get help with problems of I had used a Lowe’s card. I will be shopping elsewhere from now on. Even if that means a much longer drive to another store.
- NANorma AveyardDec 15, 20255.0Great service at the checkout late Sunday evening December 14, 2025. Also an attractive Christmas tree area with the Grinch.
- MHMegan HammerDec 13, 20251.0Ordered blow in insulation and rented the machine to do weeks in advance. Was confirmed that everything was ready for pick up to be informed there was no machine. We waited a week for them to get it sorted (all while a customer is waiting for insulation in their house) for them to get a machine as we had ordered it and they confirmed they had one before we drove out of our way to get it. Once we arrived they informed us they only had a broke down machine and that the other one has not been returned for over two weeks.They said they would have one by Tuesday, when we followed up they said someone was suppose to get one. No one ever went to get it from another store, informed us they would call when they get it in. Never did so we again 12/13 followed up and asked as this costumer has been waiting weeks, they informed us they got it Thursday 12/11 but never called us so they sent it back to another store already. Claiming it has been three days.
- AAA_XerptDec 4, 20252.0They never delivered my dryer when they were supposed to. Had to pick it up and install it as well as haul away the old one when I paid to have this done. They only gave a partial refund on the haul away. Online store said it was the physical stores fault. Store said it was online's fault. Only recourse i was given was 10%off another dryer if I didn't want to wait for the one I wanted (i waited). Love the dryer. I dont blame the store because I bought it online. Lowes just doesn't communicate internally very well and the customer is the one stuck in the middle either waiting or having to compromise on what they paid for. Btw, I ordered this 2 weeks in advance of my delivery date when online said they had 42 in stock. I still dont know why my dryer was not delivered on time.
- FSFinding Truth - Cassondra ScottNov 11, 20255.0I love this store. It carries everything I need to maintain my home inside and out. I can not say enough about the ladies that work the closing shift either.. kind, patient, understanding and most of all HONEST! I went in last night about 15 minutes before closing with many items to return, I had a plan change with the flooring in the remodel of my kitchen.. anyways.. after the return I purchased a few beautiful plants (75%) off right now... I was the last customer out the door.. I proceeded to secure the plants in my SUV.. excited about getting them set up in the house... I forgot my wallet in the cart. I was sure I had it.. went shopping at Dillions when full panic set in at check out.. my ID, bank card, credit cards and cash gone.. I thought for sure it had to have been at Dillions.. I could not believe it when I happened to call Lowes the next day and they had it!! Cash and all nothing was touched.. AMEN That's why I will always be a faithful customer, and always happy to walk through those doors. Thank you so much!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hutchinson, KS?
You can find a wide range of hardware and home improvement products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Hutchinson?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates are sent if your order status changes.
What brands are available at Lowe's in Hutchinson?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Moen, and many others.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services offered at Lowe's?
Yes, Lowe's offers a wide range of installation services such as appliances, cabinets, carpet, countertops, decks, doors, flooring, garage doors, HVAC, lighting, roofing, roofing, and many more.
What nearby places can I visit before or after shopping at Lowe's in Hutchinson?
Nearby you can visit Chili's Grill & Bar and Pizza Ranch for dining, Petco for pet supplies and grooming, and Flawless Image Tanning & Boutique for beauty and fashion needs.
Where can I find mobile phone repair and accessories near Lowe's in Hutchinson?
UScellular and Verizon stores nearby offer mobile phone repair, accessories, and retail services to help with your mobile device needs.
Are there financial services near Lowe's Home Improvement in Hutchinson?
Yes, Check Into Cash offers financial services such as installment loans and also functions as a pawn shop. Western Union provides money transfer services nearby.