Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Zionsville, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
887 reviews
5 stars
558
4 stars
197
3 stars
64
2 stars
17
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Product Availability
Customers appreciated the wide selection of products available, although some noted issues with stock levels for specific items.
Delivery Issues
Several reviews mentioned problems with delivery and installation services, indicating a lack of organization and communication.
Store Cleanliness
The store was frequently described as clean and well-organized, making shopping a pleasant experience.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding product quality and customer service in specific situations.
- RDRye DawgNov 14, 20255.0Very helpful
- BSBrittany SimpsonNov 8, 20255.0I wanted to give some much-deserved praise to Bob (in hardware), after he went above and beyond helping me find a replacement door handle. Not only was he kind enough to indulge me by listening to my story about why all women deserve a bathroom door handle (😆), he offered swift recommendation as far as either finding a replacement screw that has broken, or the closest match for an entirely different handle kit. He was willing to spend as much time with me as I needed, was obviously knowledgeable on the best options available to me, and more than anything was just sincerely kind. I also made sure to thank him for his military service, as he donned a “proud veteran” badge. Bob (in hardware) is exactly the kind of human we need more of these days. Please be sure to appreciate his hard work.
- TTTBNov 6, 20255.0I have delivered washer and dry in my Bussiness . They do verry good job and nice and fast . Thanks you
- TDTaylor DonnertSep 19, 20255.09/19 11:30am Bob in electrical is awesome, very helpful!
- LWLuke WilliamsSep 17, 20255.0I quite literally have never received better customer service from anyone in my life than from Chris in flooring. He stayed late to help me, was informative, kind, helpful and guided me in the right direction. He was knowledgeable and even talked to my family on the phone and answered their questions about flooring. Man’s a flooring wizard. Thank you Chris!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services can I find at Lowe's Home Improvement in Zionsville, IN?
You can find a wide range of home improvement products including tools, paint, appliances, flooring, plumbing supplies, outdoor equipment, and installation services for many home projects.
What are the store hours for Lowe's Home Improvement in Zionsville?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays, with special holiday hours on certain days.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's offers both delivery and in-store pickup services.
How do I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you will receive email updates if your order status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Returns can be started online for online purchases or in-store with proof of purchase at the customer service desk.
Are there nearby restaurants where I can eat before or after shopping at Lowe's?
Yes, nearby restaurants include Flap-Jacks Pancake House, J&J Pancake House, Five Guys, El Rodeo 22, The Cork And Barrel, Thai Select Restaurant, Fox's Pizza Den, Buffalo Wild Wings, and Panda Express, offering a variety of dining options close to Lowe's.
Where can I get my propane exchanged near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby and offers propane exchange services convenient for customers near Lowe's.
If I need locksmith services near Lowe's in Zionsville, where can I go?
Minute Key, a nearby key and locksmith service, is available close to Lowe's for any key or locksmith needs.