A Step Above Appliance Repair

Reviews

• NM

  Nicole Milks

  Mar 5, 2026
  5.0
  I used A Step Above Appliance repair last week for a washing machine fix, and then called them again today for a furnace issue. Both times, they were super friendly, very knowledgeable, were in and out within an hour, and extremely reasonably priced! I would highly recommend them.
• RO

  Rhea Oshier

  Feb 24, 2026
  5.0
  I purchased a used dryer. I am extremely happy with the item and the installation. These guys are great!
• CE

  Carla Ellis

  Feb 17, 2026
  5.0
  Servicemen were here right on time. Since the secretary had taken the model number of my dryer the day before when I called, they had the part needed. They were here and gone in 15 minutes. Price was very fair and I was happy not to have to purchase a new dryer. Step Above has serviced my garbage disposal and dishwasher in the past. Always prompt and fair in their pricing.
• MR

  Melony Ramsey

  Feb 11, 2026
  5.0
  It's a good LONG but sweet story so here it goes. Our cooktop stopped working. I called A Step Above Appliance and when they came they discovered that the control panel was not working. They ordered a part but were sent the incorrect one. At that point my husband said let's just buy a new one. The research for that project was lengthy and frustrating to say the least. Nothing was like ours. Many had knobs which we didn't have and were from $900 to$1799. Then I began to think! A step above appliance never got the opportunity to bring the correct parts that were needed. So I made the decision to give them a chance to get the correct part. Today they came with the correct part and changed it and now after about 5 weeks we have a cooktop in full working order at the low price of $310.60. I sat and cried for a while, thanking the Lord for his assistance and giving me wisdom. I'm sure this sounds pretty quirky to most people but I'm just thankful.
• WN

  W Nease

  Feb 11, 2026
  5.0
  I am very pleased with the service: notified as to arrival time, arrived on scheduled time, very, very knowledgeable of the problem and what needed to be done to fix the problem. Very efficient and professional work. Very personable. I will highly recommend to anyone needing appliance repairs.