Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Warsaw, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Many customers praised the staff for being friendly and helpful, with specific mentions of employees like Deacon and Caleb going above and beyond.
Customer Service Issues
Several reviews highlighted significant problems with customer service, particularly regarding delivery and return policies, leading to frustration among customers.
Product Availability
Customers noted that Lowe's generally has a good selection of products, but some experienced issues with stock and order fulfillment.
Pricing Concerns
Multiple reviews mentioned that Lowe's prices are often higher than competitors, which affected customer satisfaction.
Store Environment
The store was described as clean and well-organized, contributing positively to the shopping experience.
BP
Ben Plikerd
Nov 1, 2025
5.0
This location is much like their other locations. The variety and pricing is very much the same as other locations. Have never had an issue with staff or location.
BK
Becky Kitchens
Oct 23, 2025
5.0
My husband and I were remodeling a bathroom shower and ran into a couple logistical and delivery issues on one of the orders. Jamie and Betty were able to get everything sorted and were very helpful. Thanks to the Lowe’s team members!
TR
Turtledove “God” Rowan
Oct 20, 2025
3.0
Went to get fitting for a sink today and they had them however I choose the Wrong size so I went to Minard's for the correct one
GG
Gray
Oct 15, 2025
4.0
Staff was helpful in locating needed items. However, one of the items (file bins) were not being sold in store but had to be bought online only.
TP
T Plank
Oct 10, 2025
4.0
Staff was helpful when asked where something was. We always feel Lowes is a little pricey but they were the only place that had what we needed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I buy at Lowe's Home Improvement in Warsaw, IN?
You can find appliances, bathroom supplies, building materials, flooring, outdoor furniture, tools, lawn and garden equipment, and more at Lowe's Home Improvement in Warsaw.
What are the store hours for Lowe's Home Improvement in Warsaw?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sunday.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase at the customer service desk or online for items bought on Lowes.com.
What installation services does Lowe's provide?
Lowe's offers various installation services including appliances, flooring, blinds, cabinetry, lighting, fencing, roofing, and more to assist with your home improvement projects.
Are there language assistance services available at the store?
Lowe's in Warsaw primarily offers services in English and Spanish, with in-store translation services available for other languages.
Where can I get propane refills near Lowe's Home Improvement in Warsaw?
You can visit Blue Rhino Propane Exchange nearby to get propane refills while shopping at Lowe's.
If I forget my keys, is there a locksmith service near Lowe's in Warsaw?
Yes, Minute Key locksmith services are conveniently located near Lowe's to assist you with key and lock needs.
Are there dining options near Lowe's Home Improvement in Warsaw where I can grab a meal?
Nearby dining options include McDonald's, Culver's, and Steak 'n Shake, perfect for a meal before or after your visit to Lowe's.