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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Terre Haute, IN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,977 reviews
5 stars
988
4 stars
540
3 stars
195
2 stars
93
1 star
161
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor service and long wait times.
Product Availability
Customers frequently noted issues with product availability and stock discrepancies, leading to frustration.
Store Cleanliness
The store is generally described as clean, but some customers reported receiving dirty or used items.
Self-Checkout Issues
Many customers expressed dissatisfaction with the increasing reliance on self-checkout and the lack of available cashiers.
Installation Problems
Several reviews highlighted significant issues with installation services and delivery, leading to customer dissatisfaction.
- CRCharles Randall6 days ago1.0Appliances at Lowe's: Be aware that Lowe's only carries a 48 hr return policy on appliances. There's a reason for that. I ordered a refrigerator Dec 17th, delivered on the 19th. Everything was fine, I thought. That was a very bad mistake! It takes awhile for a refrigerator to settle in, but in this case the fans never shut off. I mean NEVER! Of course by the time I noticed it was on the 3rd day! Lowe's threw me to the wolves at FRIGIDAIRE! DO NOT BUY ANY FRIGIDAIRE APPLIANCES! THEY DO NOT HONOR THEIR WARRANTIES. I reported this to Frigidaire within a week. I have never received such bad customer service in my life. When I could understand the people speaking it was nothing but run-arounds and lies! They will make a ticket, nothing happens. Then the original ticket gets deleted and then they make another ticket. Every time this happens (4 tickets for me) it puts you out 3 to 5 days farther. Well to say the least my electric bill will be enormous and the FRIGIDAIRE refrigerator no longer works. It's setting in my garage. I had to go and get another one to replace it because FRIGIDAIRE NOR LOWE'S WILL HELP YOU OUT!!! FRIGIDAIRE SUCKS NOW!!! DO NOT BUY FRIGIDAIRE APPLIANCES ANYMORE THEY ARE TRASH AND SO IS THEIR FOREIGN CUSTOMER SERVICE! I have not talked to one clear English speaking person yet. I've made over 50 calls now! They messed with a grumpy old man that doesn't have money to just throw away! TERRE Haute Lowe's needs to stop carrying FRIGIDAIRE PRODUCTS!!!!!!!! It's a real shame, I've done business with Lowe's for years. NOT ANYMORE!!!!!!!!!!!!!!!!!! I want a refund!!! "I tried calling the number you replied with. Your AI is broken, it runs in a loop. If you want to resolve this issue I suggest you call me since your call number is as terrible as your service on appliances!" DO NOT BUY APPLIANCES AT LOWE'S!!!!!!!!!!!!!!
- MFMichael FlemingJan 6, 20265.0Very helpful staff here!
- JMJonathan MattsonJan 1, 20265.0We needed some paint (I've never bought paint before). Tanner was great at explaining the selection and mixing process. He efficiently mixed the colors as asked and was extremely courteous to my party as well as others who were in the paint department. Extremely helpful. Even mentioned ways to make sure I could get the same paint color if I needed to come back for more. I picked up a number of other paint supplies at competitive prices as well as a bathroom light fixture. The checkout staff was also great when it came to paying with an online gift card. Great experience. First time at the Lowe's in Terre Haute.
- CFCecelia FuzesiDec 7, 20251.0I ordered doors from Lowe's to be installed. Paid for everything on Sept. 16. As of Dec. 5 I had heard nothing. Went to Lowe's on Dec 5 to get my money back. They said I never paid for installation. Really?!! $2500 for 3 storm doors and that didn't include installation?!! Most of the staff was very helpful and trying to make sense of the situation, but Heath was dismissive and rude. I will NEVER deal with Lowe's again and neither will my family. I had several other big projects planned for the upcoming year but you can bet I'll be going elsewhere!!
- KRKarita RayDec 4, 20255.0Throughout our remodel of our bathrooms the Lowe's staff has consistently been helpful, knowledgeable, and friendly! Returns are usually a hassle, but here they were great!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Terre Haute?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Terre Haute?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's Home Improvement in Terre Haute offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can start a return via your Order History, while in-store returns require proof of purchase at the customer service desk.
How can I check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if the status changes.
What payment options are accepted at Lowe's Home Improvement in Terre Haute?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, and more.
Which nearby places could be helpful when visiting Lowe's Home Improvement in Terre Haute?
Minute Key and KeyMe Locksmiths nearby can assist with key and lock needs before or after shopping at Lowe's.
What other hardware or outdoor stores are near Lowe's Home Improvement in Terre Haute?
Nearby stores like Tractor Supply Co., Rural King, and Complete Outdoor Equipment offer additional hardware and outdoor gear options.
What nearby food and convenience options are available around Lowe's Home Improvement?
After visiting Lowe's, you can enjoy food and drinks at nearby places such as Little Caesars Pizza, Burger King, Starbucks, and the Kroger Fuel Center.