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Lowe's Home Improvement

4.1
(2118 reviews)

Business Details

4701 South US Hwy. 41, Terre Haute, IN
47802, United States
(812) 299-0202
https://www.lowes.com/store/IN-Terre-Haute/0215

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Terre Haute, IN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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  • DebitAvailable

Location

Lowe's Home Improvement
4701 South US Hwy. 41, Terre Haute, IN
47802, United States

Hours

Reviews

4.1
2,118 reviews
5 stars
1,072
4 stars
558
3 stars
202
2 stars
102
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for being dismissive or unavailable.

Product Availability

Frequent complaints about items being out of stock or not matching online inventory, leading to customer frustration.

Store Experience

Customers appreciate the store's cleanliness and organization, but express dissatisfaction with the shift towards self-checkout and lack of cashiers.

Delivery Issues

Numerous reports of problems with delivery and installation services, causing significant customer dissatisfaction.

Staff Knowledge

While some employees are noted for their expertise and assistance, others are described as unhelpful or disengaged.
  • JB
    John Burk
    Jan 26, 2026
    1.0
    I bought a refriderator and it broke in the first month. Payed 150 dollars for a lowes protection plan just to be told its my responsibility to call the manufacturer and get a replacement arranged!!! Bought a 700 dollar Bosch 12 inch chop saw and it was broken in transport to lowes. Took it in and the store said they have 20 on hand and I drove all the way there to return it to be told they have none and I drove a hour for no reason and then rhey return the one I brought and refunded me so I cant get a replacement coming until it refunds to my account. This place is a JOKE. The website is never up to date with items needed I spend over 2 grand and got all junk. I will not waste my time here again. UPDATE: I called this number and was shipped to a half dozen automated systems, finally talked to someone to be told "well you are to call the manufacturer yourself " uhhh no duh. I paid 200 dollars for a protection plan so I could call and handle everything myself just like I said. I dont know why I even called i should have known answering the response was as much of a wast of time as Lowe's is in general. I wish I could give less than 1 star because Lowes you are garbage
  • MF
    Michael Fleming
    Jan 6, 2026
    5.0
    Very helpful staff here!
  • JM
    Jonathan Mattson
    Jan 1, 2026
    5.0
    We needed some paint (I've never bought paint before). Tanner was great at explaining the selection and mixing process. He efficiently mixed the colors as asked and was extremely courteous to my party as well as others who were in the paint department. Extremely helpful. Even mentioned ways to make sure I could get the same paint color if I needed to come back for more. I picked up a number of other paint supplies at competitive prices as well as a bathroom light fixture. The checkout staff was also great when it came to paying with an online gift card. Great experience. First time at the Lowe's in Terre Haute.
  • CF
    Cecelia Fuzesi
    Dec 7, 2025
    1.0
    I ordered doors from Lowe's to be installed. Paid for everything on Sept. 16. As of Dec. 5 I had heard nothing. Went to Lowe's on Dec 5 to get my money back. They said I never paid for installation. Really?!! $2500 for 3 storm doors and that didn't include installation?!! Most of the staff was very helpful and trying to make sense of the situation, but Heath was dismissive and rude. I will NEVER deal with Lowe's again and neither will my family. I had several other big projects planned for the upcoming year but you can bet I'll be going elsewhere!!
  • KR
    Karita Ray
    Dec 4, 2025
    5.0
    Throughout our remodel of our bathrooms the Lowe's staff has consistently been helpful, knowledgeable, and friendly! Returns are usually a hassle, but here they were great!!!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.

Brand Certified Facts from Lowe's Home Improvement

Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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