Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Schererville, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and unresolved issues.
Product Availability
Customers appreciated the wide selection of products available, although some noted that certain items were out of stock.
Staff Helpfulness
While some reviews highlighted helpful and knowledgeable staff, others mentioned difficulty in finding assistance when needed.
Installation Issues
Several customers expressed frustration with installation services, citing delays and miscommunication regarding their orders.
Pricing Concerns
Customers had mixed feelings about pricing, with some finding good deals while others felt prices were high compared to competitors.
RD
Rebecca Deason
6 days ago
1.0
Went to purchase a matching Washer and Dryer and the Woman we got ordered 2 appliances from 2 different series that's not what I asked for.
KP
Kevin Parker
Nov 16, 2025
1.0
Nightmare hell-ride working with their install team - avoid at all costs
JL
Jonathan L
Nov 11, 2025
2.0
Be wary of 48 hour return policy on many things.
BA
beverly archer
Nov 11, 2025
1.0
Everything is over priced and they only have 2 different kinds of paint.. almost 5.00 for a tube of caulk for the exact same kind I can buy at Menards for 1.99
RM
Richard Mota
Oct 30, 2025
1.0
The worst customer service experience I've ever experienced took a month and a half to get a Graage door opener installed installation did do a thing I called the installers made arrangements my self I did their job then original installer quit who told me I could use old extension kit so new installer came said No so I didn't have one when he came I live ten min away from home depot he didn't want to start and do what he can before he needed that part needless to say when he came it was 45min before he got to that part so after a month and ten days it was installed instead of comping install they give a 139$ Lowes E -Card don't refund money under 250$ he stated guess I should belive that so they still get my money WHY MY ADVICE TO ANYONE DON'T USE LOWES INSTALLATION SERVICES IF YOU WANT SERVICE IN A TIMELY MANNER
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Schererville, IN?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, and more to support all your home improvement and construction needs.
What are the store hours for Lowe's Home Improvement in Schererville?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary, so please check ahead.
Does Lowe's Home Improvement offer delivery and in-store pickup options?
Yes, Lowe's provides both in-store pickup and delivery services to offer convenient shopping options.
Which brands are available at Lowe's Home Improvement in Schererville?
You can find trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Kohler, Weber, and many more at Lowe's.
Are installation services available at Lowe's?
Yes, Lowe's provides various installation services including appliances, flooring, cabinetry, lighting, HVAC, roofing, and many more to help complete your projects.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
How can I check the status of my order with Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. You'll also receive email updates when your order status changes.
What nearby dining options are available around Lowe's Home Improvement in Schererville?
Nearby dining options include LongHorn Steakhouse, TGI Fridays, Vegas Cafe, and Chick-fil-A, ideal for grabbing a meal before or after shopping at Lowe's.
Where can I get propane near Lowe's Home Improvement in Schererville?
Blue Rhino Propane Exchange is located nearby and provides convenient propane services to complement your outdoor grilling and heating needs.
Are there any nearby services for key and locksmith needs around Lowe's Home Improvement?
Yes, Minute Key and minuteKEY are both close by, offering key and locksmith services that can assist you if needed during your visit to Lowe's.