Brand Certified
Lowe's Home Improvement
4.0(1591 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
510 West Eaton Pike, Richmond, IN
47374, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(765) 965-2512
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/IN-Richmond/1092
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Richmond, IN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.0
1,591 reviews
5 stars
826
4 stars
365
3 stars
172
2 stars
74
1 star
154
- BTBonnie Taulbee5 days ago5.0Needed a gallon of paint and too soil . No problem. Everyone helpful and friendly. The store is clean and orderly. I even found a couple of pretty flowers to plant in my yard. A great day.
- RARobert AlexanderMar 12, 20261.0Customer service is bad at this store. Associates lack the basic training, causing customers to lose money because of their lack of knowledge on how to do their jobs. I lost $190 rebate because they don't know how to print out the receipt. Was basically told "sorry about your luck".
- CBCarla BeanFeb 26, 20265.0Bought my washer and dryer set from this Lowe's store. Had a very helpful salesperson! The area was very busy but once my turn came the guy gave all his attention to us and our questions. I did have the set delivered and installed. They give you a 4 hr windows for delivery. Mine was 12-4pm. I did receive a call at 3pm stating they needed to extend my windows for delivery to 430pm. The set arrived at 415pm and the delivery guys were spot on and had them in the house and working within 15 min. They left no trace... not a box or anything which was nice since I'm moving and had an abundance of boxes already. Highly recommend!
- SKSusan KirkFeb 6, 20261.0Terrible delivery system! I was assured by the salesperson in appliances that my appliances would be delivered this morning. I was at my house all morning. I received a text from their automated system saying that my delivery had arrived. I went outside and no one was there. I called and was told that it was my fault. I asked will you deliver today, yes or no? They said no. I said cancel my order please. After the person began reading a script, I hung up and drove to the store. Apparently they can take my money in 5 minutes but can't give it back to me in 5 minutes.
- ALAlyssa LeighJan 27, 20265.0The day I visited I was greeted by Trish while looking at doors. While I didn’t purchase anything yet I was just getting ideas I wanted to say how kind and helpful she was. We plan on replacing our front door and adding a screen door this summer as long as the budget allows us too! If we are able to there’s no doubt who we’ll be seeing. 10/10 recommend her also.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What are the store hours for Lowe's Home Improvement in Richmond, IN?
Lowe's Home Improvement in Richmond, IN is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
What types of products can I find at Lowe's Home Improvement in Richmond?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, and more.
Does Lowe's Home Improvement offer services like installation and delivery?
Yes, Lowe's offers various installation services such as appliance installation, flooring, cabinets, doors, HVAC, and more. They also provide in-store pickup and delivery services.
How can I track or check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also provided if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Richmond, IN?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting the return online, and in-store returns require proof of purchase at the customer service desk.
Does Lowe's offer any language assistance?
Lowe's staff speak English and Spanish, and in-store translation services are available for other languages.
Are there any nearby places where I can grab a meal before or after shopping at Lowe's?
Yes, you can visit nearby restaurants like IHOP, Steak 'n Shake, Chick-fil-A Richmond, White Castle, Ruby Tuesday, or Cracker Barrel Old Country Store for meals near Lowe's.
What nearby accommodations are available if I am visiting Lowe's from out of town?
There are several nearby hotels including Home2 Suites by Hilton Richmond, Best Western Plus Richmond Indiana I-70, Best Western Classic Inn, Villa Motel, Cozy Garden Inn By OYO Hwy 40 Richmond, and Motel 6.
Where can I find automotive or propane services near Lowe's Home Improvement?
Near Lowe's, you can find Blue Rhino Propane Exchange for propane supplies and automotive services like Grey Automotive, U-Haul Neighborhood Dealer, and U-Haul Moving & Storage at National Rd.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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