Lowe's Home Improvement

4.1
1271 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Plymouth, IN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Lowe's Home Improvement
1100 Pilgrim Lane, Plymouth, IN
46563, United States

Hours

Reviews

4.1
1,186 reviews
5 stars
604
4 stars
319
3 stars
114
2 stars
41
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff, others reported long wait times and difficulty in getting assistance.

Product Quality

Several customers expressed dissatisfaction with the quality of products, noting issues with defective items and higher prices compared to competitors.

Store Experience

The store was generally described as clean and well-stocked, but there were complaints about the self-checkout system and the lack of traditional cashier options.

Delivery Issues

Customers reported significant problems with delivery schedules and communication regarding their orders, leading to frustration.
  • GG
    GARY GASPARAS
    6 days ago
    1.0
    They never keep materials in stock. I only go there when I have to and hope they may have what I need.
  • JB
    John Brooke
    Dec 24, 2025
    1.0
    The lowes pro account is a joke. I used it without issue for years and then they change systems and nothing was the same. Then I get a wild fee and interest on my account and bills showing up when I have a zero balance. Closed my account today and will be taking my business over to carter lumber or home depot. I can deal with a lack of staff or fork lift certified people or the employees who are completely clueless but this was the last straw. Lowes is dead to me period!
  • TW
    Tam W
    Dec 19, 2025
    5.0
    I will continue to shop at this Lowe's location only because I finally received help with a very frustrating situation from one of the managers here. I originally chose the Plymouth store, over the Warsaw location, because Warsaw had very poor service. Recently, I took pause to reconsider this choice after I had puchased a GE washer at the Plymouth store (and dryer) only to find that the washer had a hole in the tub. Unfortunately, this wasn't found within the 48 hour window you have to return large appliances (didn't know you only had 48 hours). Many hours...days...and many phone calls later, Joe Westerman (Ops Manager) did what was right. He went out of his way to get the issue resolved. He was patient and listened and heard me. I thank Joe and will continue to suggest friends and family shop with Lowe's due to this outstanding service.
  • CC
    Chy Chy
    Dec 13, 2025
    5.0
    Every corner I turned someone offered to assist me. A guy even loaded my car up👍
  • CC
    Chappy
    Nov 18, 2025
    4.0
    Clean store with helpful employees. 😊

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.