Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Plymouth, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
1,178 reviews
5 stars
600
4 stars
317
3 stars
114
2 stars
41
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees were praised for their helpfulness, others were criticized for being unresponsive or unhelpful.
Product Quality
Concerns raised about the quality of certain products, with reports of defective items and dissatisfaction with specific purchases.
Checkout Experience
Many customers expressed frustration with self-checkout options, preferring traditional cashier service.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, particularly in home improvement and DIY projects.
Pricing
Customers noted higher prices compared to competitors like Menards, with some feeling that the value did not match the cost.
- CCChappy6 days ago4.0Clean store with helpful employees. 😊
- DCDandan ChenOct 20, 20251.0One Self check-out staff did not solve the problem and just turned around, left and ignored the problem
- AAAlexisOct 19, 20255.0I frequent this store for painting supplies, and there is always a helpful associate who can answer my questions about projects :) Today I was buying an item that is sold cheaper at Walmart, and they gave me a price match! Quite honestly I’m never disappointed with this Lowe’s.
- ETErika TOct 17, 20255.0I love their curbside pickup
- RSRichard SOct 4, 20251.0I come to the store to purchase one thing and every time I come to the store the only register that's open is the self-checkout. I don't work for Lowe's I don't want to ring up my own stuff. I come to the store now and three people are standing around doing nothing a huge line on the self-checkout. I just left my stuff I will not be back to the store again. I went next door to Tractor Supply where they ring me up and open up another line if needed
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Plymouth, IN offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What are the store hours for Lowe's Home Improvement in Plymouth, IN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary.
Does Lowe's in Plymouth, IN offer delivery and pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my order at Lowe's Plymouth, IN?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. You'll also receive email updates when your order status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as forms of payment.
What brands are available at Lowe's Plymouth, IN?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, and many more.
Are there any nearby places I can visit when shopping at Lowe's in Plymouth?
Yes, nearby places include Tractor Supply Co., minuteKEY for locksmith services, and Plymouth Lawn & Garden for outdoor equipment which might complement your projects at Lowe’s.
Is there a nearby propane exchange close to Lowe's Plymouth location?
Yes, Blue Rhino Propane Exchange is located nearby, providing convenient propane services for grilling and outdoor activities.
Where can I find nearby tax services when visiting Lowe’s in Plymouth?
H&R Block is a nearby tax service provider where you can get tax preparation and bookkeeping assistance while shopping locally.
What services does Lowe's offer for home improvement projects?
Lowe's provides installation services for appliances, flooring, lighting, HVAC, cabinets, decks, doors, windows, and more, along with expert advice and tool rentals to help with your projects.