Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Noblesville, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
16800 Mercantile Boulevard, Noblesville, IN
46060, United States
Hours
Reviews
4.1
1,774 reviews
5 stars
999
4 stars
394
3 stars
136
2 stars
74
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness, while others were reported as rude or unhelpful.
Sales Tactics
Customers expressed frustration over aggressive sales tactics from vendors posing as store employees, which detracted from their shopping experience.
Product Quality Issues
Several customers reported receiving damaged or used products, particularly with appliances, leading to dissatisfaction with the purchasing process.
Store Organization
While some customers appreciated the store's layout and availability of products, others noted issues with missing shelf tags and difficulty finding assistance.
Installation Problems
Numerous complaints about poor installation services and lack of follow-up on issues, leading to significant customer frustration.
- NHNorm HardingNov 16, 20255.0Everybody's friendly and very helpful! Honestly I have nothing bad I could say about them!
- DSDaniel StreckfussNov 14, 20251.0This review is for Lowe's installation services set up through this store. I felt compelled to write this review as we have used this Lowe's store for previous jobs and had good experiences but since the installation service has been moved out of the local store, I can no longer recommend using Lowes. Just get your own quotes and leave Lowe's out if it. We contracted with Lowe's to have a couple sections of fence (120 linear feet total) replaced and the installer they subtracted with was incompetent and the Lowe's Installation Team was no help at all. After 2 months wasted, the Installer not understanding the project plan causing a denied permit, and Lowe's completely failing to address concerns, I cancelled the contract. We paid Lowes and signed the contract and we didn't hear anything for a month, not from the Installer or Lowes. Not until the city copied me on an email to the installer that the permit was denied because they used a Google maps screenshot and drew rough lines on it that did not match the project plan approved with the Lowes sale rep and did not match our property lines. I tried to contact the installer about correcting the permit and did not hear back. I called Lowes a week later and the installation office tried to convince me that the installer was still waiting for the permit. I had to inform them that the permit was denied a week prior and the installer still had not contacted me. A week after this, the installer finally contacted me asked me to provide them with the project plan from Lowe's. You know, the one they should have had when they subcontracted with Lowes in the first place. A week after this, I get an email from the installer that they updated the project plan with the city and will keep me informed. I was not copied on any communications with the city so did not know if they actually sent the correct project plan and the permit has not been updated with the city. All this took us to 60 days after payment and contract and nothing to show for it but lost time. Lowe's may get you the lowest quote, but once they subcontract with an installer, they have no idea nor care what happens with your project, no mater how bad the installer is.
- RIRocky Holcomb IIOct 15, 20251.0I’ve been shopping at this Lowe’s for many years, but recently the experience has gone downhill. Every time I come in, I’m constantly approached by people trying to sell extra services — not actual Lowe’s employees, but vendors disguised as store staff. It’s extremely distracting and makes it impossible to just focus on shopping for what I need. I go to stores like this to get work done efficiently, not to be chased around by salespeople. Home Depot next door doesn’t do this, and that’s where I’ll be taking my business from now on.
- LBLaTasha Diane BanksOct 14, 20255.0I had a quick shopping experience and the customer service was great.
- JJJ JOct 13, 20251.0As I was standing near a stack of area room rugs, I ask an employee that was walking near me if I could find out the price of the top rug. His response was, he didn't work in that area & would have no idea. Then continued to walk away from me. No offer to get help for me, or even tell me where/how to get help. I was so surprised by the unprofessionalism, & disdain for my interest in a $200 plus single item, I decided my business was not needed and walked straight out the exit.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Noblesville, IN?
You can find a wide variety of products including appliances, bathroom supplies, building materials, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, power tools, and many more home improvement essentials.
What are the operating hours of Lowe's Home Improvement in Noblesville, IN?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary; for example, it may close early on certain holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How do I check my order status at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent when your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What services does Lowe's offer besides selling products?
Lowe's provides installation services such as appliance installation, flooring installation, garage door installation, HVAC installation, and more, as well as recycling services and easy returns and exchanges.
Where is Lowe's Home Improvement located in Noblesville, IN?
Lowe's is located at 16800 Mercantile Boulevard, Noblesville, IN 46060.
Are there nearby food options around Lowe's in Noblesville?
Yes, nearby dining options include Mr. Dough Pizza for pizza and fast food, Panda Express for Pan-Asian cuisine, First Watch for breakfast and brunch, and Chick-fil-A for chicken fast food.
What nearby services can help if I need key locksmiths near Lowe's?
There are several key and locksmith services nearby such as Minute Key and minuteKEY, which you can visit if you need key duplication or lock services while shopping at Lowe's.
Are there any nearby entertainment or shopping places around Lowe's in Noblesville?
Yes, nearby entertainment includes cinemas like Regal Noblesville and Great Escape Theatre Noblesville 10. For shopping, you can visit Party City or Halloween City #8224 for party supplies and costumes while visiting Lowe's.