Business Details
About
Lawn Sprinkler System Contractor
With over 45 years of experience, Custom Touch Irrigation offers expert irrigation system installation, repairs, and maintenance across the greater Indianapolis area. We design and service reliable, efficient sprinkler systems to help homeowners and businesses keep their lawns green and healthy season after season. From spring startups to fall winterization, our team ensures every system runs smoothly and efficiently.
Details
- Onsite servicesAvailable
Location
Custom Touch Irrigation Inc.
9675 East 148th Street, Noblesville, IN
46060, United States
Hours
Reviews
4.5
254 reviews
5 stars
217
4 stars
5
3 stars0
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some customers praised responsiveness and professionalism, others reported poor communication and scheduling issues.
Technician Performance
Technicians, especially Bobbie, received high praise for their expertise, thoroughness, and friendly demeanor, contributing positively to customer experiences.
Service Reliability
Customers expressed frustration with service reliability, citing delays and last-minute cancellations for scheduled appointments.
Overall Satisfaction
Many long-term customers reported high satisfaction with the quality of work and professionalism, recommending the company for irrigation needs.
Pricing Concerns
Some reviews mentioned concerns about pricing, with a few customers feeling that service fees were high or not justified.
- LLLori LockhartOct 29, 20251.0Terrible experience. They came out on 3 separate occasions unprepared to fix the issue we had with our irrigation. Then proceeded to tell us we needed to rip out or deck (on our own) in order to complete the repairs with no alternative solutions and then continued to blow us up to schedule to come back out. We were told multiple times we weren’t being charged for the service visits since they came out 3 times for the same issue completely unprepared to fix the issue and wasted our time multiple times. They then sent us to collections over the invoices we were told were being waived for their inability to take proper notes on our account. Good Luck
- MMMarsha MillikanOct 20, 20255.0I wanted to voice our appreciation of the work that Bobbie did shutting down our irrigation system this past Saturday. She was very observant and found that a water pipe had broken and was spraying water into the street like a geyser. I also asked her about a sprinkler that would not go down on its own after the sprinkler ran; it needed a new spring. She fixed both issues as well as identified sprinklers that were pointed incorrectly and corrected them too. Even though it started raining, she took her time and fixed our issues and then continued working on other neighbors homes after leaving ours. I appreciate her diligence!
- ABAlex BottsOct 13, 20251.0Made a mistake with my irrigation system, admitted to the mistake, charged me a 3 figure “service fee” to fix their mistake, which took less than 5 minutes.
- CGChance GreenleeOct 3, 20255.0Mike Campbell and Larry are the guys! From communication to customer service and quality work, Custom Touch will take care of you.
- DMDave MillerSep 19, 20255.0It’s been a long hot summer. And my lawn has been struggling even though I’ve been watering it. I realized I had an irrigation head that was clogged. Enter BOBBIE! Bobbie was doing a service call on my neighbor and I asked her for help. I volunteered I was a Custom Touch customer and she was quick to say let’s take a look. In a matter of just a few minutes she not only found the issue but replaced the clogged part and I was back in business. A big shout out to Bobbie at Custom Touch for just being helpful and nice!! Thanks Bobbie!
Frequently Asked Questions About Custom Touch Irrigation Inc.
What services does Custom Touch Irrigation Inc. provide?
Custom Touch Irrigation Inc. offers expert irrigation system installation, repairs, maintenance, irrigation design, and landscape lighting services in the greater Indianapolis area.
Where is Custom Touch Irrigation Inc. located?
Custom Touch Irrigation Inc. is located at 9675 East 148th Street, Noblesville, IN 46060, US.
What are the business hours of Custom Touch Irrigation Inc.?
Custom Touch Irrigation Inc. is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Custom Touch Irrigation Inc.?
You can contact Custom Touch Irrigation Inc. by phone at +1 317-774-1888 or by email at john@ctirrigation.com.
Since when has Custom Touch Irrigation Inc. been established?
Custom Touch Irrigation Inc. has been established since 1978, with over 45 years of experience.
What payment methods are accepted by Custom Touch Irrigation Inc.?
Custom Touch Irrigation Inc. accepts American Express, Discover, PayPal, and Visa as payment options.
Does Custom Touch Irrigation Inc. offer onsite services?
Yes, Custom Touch Irrigation Inc. provides onsite irrigation installation and maintenance services.
Are there any gyms near Custom Touch Irrigation Inc. where I can workout before or after my appointment?
Yes, nearby gyms include Challenge Your Body, Fling Bungee Fitness, Precision Health And Wellness Personal Training, CRJ Performance, Jose's Boxing Gym, Kim Williams Personal Training, DL Fitness, SG fitness, Justin Hammans - TPI Certified Golf Fitness, and Bradley Hughson PT. You can visit these gyms for workout sessions around your irrigation service appointments.
What other home-related service providers are close to Custom Touch Irrigation Inc.?
Near Custom Touch Irrigation Inc., you can find Jet Window Cleaning and Home Services for window and gutter cleaning, as well as Farmers Insurance offices for insurance needs.
Are there any wellness or spa centers near Custom Touch Irrigation Inc. for relaxation?
Yes, nearby wellness and spa centers include Inner Balance Therapeutic and The Muscle Pro LLC, where customers can enjoy massage therapy and physical therapy services.