Business Details
About
Lawn Sprinkler System Contractor
With over 45 years of experience, Custom Touch Irrigation offers expert irrigation system installation, repairs, and maintenance across the greater Indianapolis area. We design and service reliable, efficient sprinkler systems to help homeowners and businesses keep their lawns green and healthy season after season. From spring startups to fall winterization, our team ensures every system runs smoothly and efficiently.
Details
- Onsite servicesAvailable
Location
Custom Touch Irrigation Inc.
9675 East 148th Street, Noblesville, IN
46060, United States
Hours
Reviews
4.5
286 reviews
5 stars
244
4 stars
10
3 stars0
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many praising responsiveness and professionalism, while others report poor communication and scheduling issues.
Technician Performance
Technicians, especially Bobbie, received high praise for their thoroughness, knowledge, and helpfulness during service calls.
Scheduling Issues
Several customers expressed frustration with delays and last-minute cancellations for scheduled services.
Overall Satisfaction
Many long-term customers report consistent satisfaction with the quality of service and professionalism of the staff.
- JLJanet Lewis5 days ago5.0I had a great experience with this company. Communication was clear, they arrived on time, and the work was done professionally and to a high standard. They were knowledgeable and easy to work with, and it’s clear they care about quality and customer satisfaction. I would definitely recommend them and would use their services again.
- LMLia ManzoDec 18, 20255.0This summer I noticed an entire section of my yard browning shortly before an outdoor event I was hosting. When I contacted the company, I was previously working with, they stated they couldn't get to me for several weeks due to the high temps and being very busy. I contacted Custom Touch who was able to wiggle me into their schedule the following week. Not only that section returned green again, but the rest of my yard looked better than it had it years. Thanks Custom Touch!
- KRKnut RoyseDec 16, 20255.0I worked with Trevor during the installation of my irrigation system and Jeff for my lighting system. They were both so knowledgeable and answered all my questions. I was concerned about how much my water bill would go up but was rest assured when I found out Custom Touch installs smart watering controllers which helps keep costs lower. They even set it all up for me. Good company with good service. Thank you!
- CSCorryne SmithDec 15, 20255.0I had some questions related to a bill for repair work done on several different parts of my yard. Although the person who answered my call wasn't able to answer everything, she was very helpful and said she would have the office manager call me back within 2 business days. I received a call back in 1 hour and was able to get the remaining questions answered. Thank you to Elisha and Custom Touch!
- JMJonathan MorrisDec 15, 20255.0I received a letter from the water company about my backflow test being past due. They were threatening to turn my water off so I needed someone out ASAP. To my surprise, Custom Touch was able to get me in the next day. Karen from their office was even nice enough to send me proof that she turned the results into them. Life savers in this case...I need my water!
Frequently Asked Questions About Custom Touch Irrigation Inc.
What services does Custom Touch Irrigation Inc. provide?
Custom Touch Irrigation Inc. offers expert irrigation system installation, repairs, maintenance, irrigation design, and landscape lighting services in the greater Indianapolis area.
Where is Custom Touch Irrigation Inc. located?
Custom Touch Irrigation Inc. is located at 9675 East 148th Street, Noblesville, IN 46060, US.
What are the business hours of Custom Touch Irrigation Inc.?
Custom Touch Irrigation Inc. is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Custom Touch Irrigation Inc.?
You can contact Custom Touch Irrigation Inc. by phone at +1 317-774-1888 or by email at john@ctirrigation.com.
Since when has Custom Touch Irrigation Inc. been established?
Custom Touch Irrigation Inc. has been established since 1978, with over 45 years of experience.
What payment methods are accepted by Custom Touch Irrigation Inc.?
Custom Touch Irrigation Inc. accepts American Express, Discover, PayPal, and Visa as payment options.
Does Custom Touch Irrigation Inc. offer onsite services?
Yes, Custom Touch Irrigation Inc. provides onsite irrigation installation and maintenance services.
Are there any gyms near Custom Touch Irrigation Inc. where I can workout before or after my appointment?
Yes, nearby gyms include Challenge Your Body, Fling Bungee Fitness, Precision Health And Wellness Personal Training, CRJ Performance, Jose's Boxing Gym, Kim Williams Personal Training, DL Fitness, SG fitness, Justin Hammans - TPI Certified Golf Fitness, and Bradley Hughson PT. You can visit these gyms for workout sessions around your irrigation service appointments.
What other home-related service providers are close to Custom Touch Irrigation Inc.?
Near Custom Touch Irrigation Inc., you can find Jet Window Cleaning and Home Services for window and gutter cleaning, as well as Farmers Insurance offices for insurance needs.
Are there any wellness or spa centers near Custom Touch Irrigation Inc. for relaxation?
Yes, nearby wellness and spa centers include Inner Balance Therapeutic and The Muscle Pro LLC, where customers can enjoy massage therapy and physical therapy services.