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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5223 Grant Line Rd in New Albany, IN today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Hours
Reviews
4.9
411 reviews
5 stars
378
4 stars
21
3 stars4
2 stars3
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly David and Zach, for their exceptional service, friendliness, and willingness to help.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, providing peace of mind for customers.
Ease of Process
Many reviews highlighted the straightforward and quick process for renting units, with efficient online and in-person assistance.
Pricing Concerns
Some customers expressed dissatisfaction with frequent price increases, indicating that while the service is good, the pricing may not be competitive long-term.
- EBEric Bell3 days ago5.0The manager was so helpful. I needed assistance and she came out within five minutes. Thanks so much
- GGgabrielle5 days ago5.0Extra Space Storage, 5223 Grant Line Rd & store manager Miranda Morris are super! Storing household belongings while organizing a move can seem chaotic but Miranda’s professional demeanor, knowledge & timely solutions made it so much easier. Thank you
- EFEric F1Dec 15, 20255.0Excellent service! Stored a large unit and they handled it perfectly
- KMkentuckiana moversDec 2, 20255.0Amazing storage facility! Would recommend to anyone - Your friends at Kentuckiana moving, LLC
- RSrebecca sniderNov 17, 20255.0Awesome place to store your belongings. The climate control gave us peace of mind that our furniture and other items would be kept mold free and not warp as we waited for our home to be built. The staff was friendly and very helpful making set up and move out a breeze. Thanks so much for keeping our stuff safe and sound.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of New Albany, Hamburg, Blackiston Mill, St. Mary's, Sellersburg, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Grant Line Rd north of I-265.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Indiana University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the gate access hours for Extra Space Storage?
Gate access is available daily from 6:00 AM to 10:00 PM.
What are the office hours for Extra Space Storage?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
Can I rent a storage unit online and are there any discounts?
Yes, you can rent a storage unit online and get up to 40% off by visiting their website.
Does Extra Space Storage offer climate-controlled units?
Yes, many facilities offer climate-controlled storage units for storing temperature sensitive items.
Is drive-up access available at Extra Space Storage?
Yes, drive-up access is available, allowing you to pull a vehicle right up to your unit for easy loading and unloading.
What types of payment are accepted at Extra Space Storage?
Payments can be made via American Express, Apple Pay, cash, check, Discover, invoice, MasterCard, and Visa.
What is the exact location of Extra Space Storage in New Albany?
Extra Space Storage is located at 5223 Grant Line Rd, New Albany, IN 47150, near the corner of Grant Line Rd north of I-265.
Is Extra Space Storage close to any colleges in the area?
Yes, the facility is close to Indiana University, making it convenient for students to store their belongings.
Are there any notable businesses near Extra Space Storage?
Nearby businesses include A&S Parking Lot Maintenance, Hitachi Cable America Inc., and FireKing Security Group, which might be useful if you need building supplies or security products.
What nearby recreational or community places are close to Extra Space Storage?
You can visit 413 Fit Club for fitness, Church on the Rock and The Quarry for religious services, or Our Lady of Perpetual Hops brewery for a local drink after your visit.