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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5223 Grant Line Rd in New Albany, IN today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Hours
Reviews
4.9
407 reviews
5 stars
374
4 stars
21
3 stars4
2 stars3
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff, particularly Zach and David, for their exceptional customer service, going above and beyond to assist customers.
Cleanliness
Customers consistently noted that the facility is clean, well-maintained, and secure, contributing to a positive storage experience.
Pricing Concerns
Several customers expressed dissatisfaction with frequent rate increases, indicating that while the initial pricing may be competitive, it can become excessive over time.
Ease of Process
Many reviews highlighted the straightforward and efficient process for moving in and out, as well as setting up accounts, making it a hassle-free experience.
Staff Friendliness
The staff was frequently described as friendly, helpful, and accommodating, enhancing the overall customer experience.
- RSrebecca snider6 days ago5.0Awesome place to store your belongings. The climate control gave us peace of mind that our furniture and other items would be kept mold free and not warp as we waited for our home to be built. The staff was friendly and very helpful making set up and move out a breeze. Thanks so much for keeping our stuff safe and sound.
- BBBerniece250Nov 12, 20255.0Very clean and safe place for your items. Not to mention David, the absolute best representative of this business. Something as simple as a conversation with him makes your experience there even better.
- KMKN MartinNov 7, 20255.0I had a great experience working with David. He was incredibly kind, patient, and genuinely invested in helping me find the right storage fit for my needs. Attentive, knowledgeable, and a true professional—service the way it used to be, done right. The entire process was smooth, stress-free, and handled with care. I truly appreciate his support and highly recommend working with him! --- If five stars had a spokesperson, it’d be David. ⭐
- DKDerek KindNov 6, 20255.0Just want to acknowledge a pleasant experience searching for a storage unit. Caught David as he was leaving but he stuck around and took the time to answer my questions about renting and to show me one of the units. I appreciated his candor and that he didn't try to pressure me into any decisions. I was on the fence about renting a unit, but feel more enthusiastic about it after having a human experience.
- LAL AOct 31, 20255.0Stored with them for 6 months and my unit was never broken into and nothing was stolen. The process of moving in, moving out and visiting in-between went easy and smoothly. I was nervous at first because of the contactless situation of it all. But it was the best decision I've ever made in choosing a storage unit company and I'm glad I gave them a chance and I will recommend them to anyone who needs a good reputable storage unit facility.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of New Albany, Hamburg, Blackiston Mill, St. Mary's, Sellersburg, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Grant Line Rd north of I-265.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Indiana University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the gate access hours for Extra Space Storage?
Gate access is available daily from 6:00 AM to 10:00 PM.
What are the office hours for Extra Space Storage?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
Can I rent a storage unit online and are there any discounts?
Yes, you can rent a storage unit online and get up to 40% off by visiting their website.
Does Extra Space Storage offer climate-controlled units?
Yes, many facilities offer climate-controlled storage units for storing temperature sensitive items.
Is drive-up access available at Extra Space Storage?
Yes, drive-up access is available, allowing you to pull a vehicle right up to your unit for easy loading and unloading.
What types of payment are accepted at Extra Space Storage?
Payments can be made via American Express, Apple Pay, cash, check, Discover, invoice, MasterCard, and Visa.
What is the exact location of Extra Space Storage in New Albany?
Extra Space Storage is located at 5223 Grant Line Rd, New Albany, IN 47150, near the corner of Grant Line Rd north of I-265.
Is Extra Space Storage close to any colleges in the area?
Yes, the facility is close to Indiana University, making it convenient for students to store their belongings.
Are there any notable businesses near Extra Space Storage?
Nearby businesses include A&S Parking Lot Maintenance, Hitachi Cable America Inc., and FireKing Security Group, which might be useful if you need building supplies or security products.
What nearby recreational or community places are close to Extra Space Storage?
You can visit 413 Fit Club for fitness, Church on the Rock and The Quarry for religious services, or Our Lady of Perpetual Hops brewery for a local drink after your visit.