Find everything you need for home upgrades at Lowe’s in Muncie, IN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being unresponsive or unhelpful.
Product Availability
Customers frequently report issues with product availability, including out-of-stock items and misleading inventory information.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing to a positive shopping experience.
Delivery Issues
Several customers experienced problems with delivery services, including damaged items and poor communication regarding delivery schedules.
Pricing Concerns
Some customers feel that prices are high and have expressed concerns about price increases during the pandemic.
AG
Angeles Gutierrez
Jan 4, 2026
3.0
Everything is so expensive now
MS
Michael Seaton
Dec 26, 2025
3.0
Disappointing. This is the second time I've been there and the wood cutting saw was put of order.
VT
Vince Tulowitzky
Dec 4, 2025
5.0
Went in for trim, and left with $160 worth of stuff.
MH
misti heldt
Nov 25, 2025
5.0
I always love going to Lowe's!!! I love there scratch & frnt isle, 💕 love the clearance isle, I got beautiful curtains for my living room for under 20$ workers are always there to help you find what your looking for & helping you understand 😊 the product you are buying. Thanks Lowe's of Muncie, In. I love u. !!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Muncie offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical supplies, flooring, paint, tools, outdoor furniture, gardening equipment, and more for both beginners and professionals.
What are the store hours for Lowe's Home Improvement in Muncie?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's in Muncie offer pickup and delivery services?
Yes, Lowe's provides in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will receive email updates if your order status changes.
What is Lowe's return and exchange policy?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there any nearby places where I can exchange propane while shopping at Lowe's?
Yes, the Blue Rhino Propane Exchange is located nearby, making it convenient to exchange propane tanks during your visit to Lowe's.
Where can I find locksmith services near Lowe's in Muncie?
minuteKEY and Minute Key, both key and locksmith service providers, are located close to Lowe's for any locksmith needs you may have.
Are there any entertainment or music stores near Lowe's in Muncie?
Yes, nearby music-related stores include Sight and Sound Music Center, World Music Supply, and Diamond Guitars, where you can explore musical instruments and related services.
How can Lowe's customers benefit from nearby courier and shipping services?
The UPS Store is located nearby and offers courier, printing, shipping, and post office services, making it convenient for customers to handle shipping needs close to Lowe's.