Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Mooresville, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,679 reviews
5 stars
926
4 stars
399
3 stars
149
2 stars
54
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were numerous complaints about poor service, especially regarding delivery and installation issues.
Store Cleanliness
The store is generally reported as clean and well-stocked, although some customers noted areas that were messy or disorganized.
Self-Checkout Issues
Several customers expressed dissatisfaction with the self-checkout system, citing it as inconvenient and slow.
Product Availability
Customers frequently mentioned that the store has a good selection of products, but there were complaints about stock issues and the inability to find specific items.
Employee Knowledge
While some employees were highlighted for their helpfulness and expertise, others were criticized for lacking knowledge about products and services.
- RKRed KNov 8, 20251.0Always used this store until now. I will not be back. KOBALT tools are a lowes exclusive product. Tried to exchange some LIFETIME Warranty tools and cant, do to no receipt. Never had to have one before but now apparently you do. Menards handles all returns and exchanges no questions asked. That's where I will be going from now on. Thanks Lowes for all the help over the years.... sad to go. Cant be loyal to company's that don't care.
- JHJamie HinesNov 8, 20255.0Kevin was a great help! I asked 2 other people a question and they immediately engaged with other things. Kevin checked on us more than once, was knowledgeable about the job we needed to finish and recommended very helpful tips and supplies that helped us finish the job. Some of this team needs to learn customer service from Kevin.
- LRLarry RushingNov 7, 20255.0Got all the supplies for out bathroom remodel here. They were very good at getting everything i needed
- JJJeremy JohnsonNov 7, 20255.0I can always find help if I need it.
- DKDee KaurOct 28, 20255.0Friendly staff good customer service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mooresville, IN?
You can find quality hardware, paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Mooresville, IN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account; email updates are also provided if the status changes.
Can I return or exchange items bought at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return through your Order History page. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers various installation services including appliances, flooring, lighting, cabinets, roofing, and more.
Is Lowe's Home Improvement wheelchair accessible and do they offer recycling services?
Yes, the store has wheelchair accessible parking and offers recycling services for electronics, light bulbs, and batteries.
What nearby places can I visit before or after shopping at Lowe's Home Improvement in Mooresville?
Nearby you can enjoy Sunshine Park for outdoor activities, grab a bite at Dairy Queen or Donatos Pizza, or visit Walgreens for pharmacy needs.
Are there any nearby services that complement a visit to Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is nearby for propane needs, Minute Key offers locksmith services, and Chase bank provides financial services including ATMs.
How can nearby sports and health facilities benefit visitors shopping at Lowe's?
Visitors can enjoy recreational activities at Mooresville Sports Complex or Avon Sports Park, and access urgent care if needed at Community Clinic at Walgreens, all close to Lowe's store.