Julie's Used Appliances

Reviews

• RE

  Riley Eaton

  Jan 14, 2026
  1.0
  My biggest regret in life is that I didn’t write a review for everyone to see before they decided to close their doors for good. We’ve had multiple problems with the washer we bought from them. We called and left messages that they ignored. We made appointments that they forgot and were late for. They implied we didn’t know how to load the washer correctly multiple times before they finally agreed to replace it with a different washer. Now we’re having problems with the new washer that is still under warranty and when we asked about them coming out to level it AGAIN (like they supposedly did when they installed it) we were told that they were closed for good and leveling isn’t even a big deal-essentially too bad, so sad. Seeing and experiencing their treatment of customers, it makes sense why they closed.
• RB

  Ray Barkey

  Dec 15, 2025
  1.0
  I purchased a stove for myself and a refrigerator for my son. When my son went to pick up both they Even after my son questioned whether I would have bought such a refrigerator stated that I had changed my mind and I wanted that one. I would have never bought one with a bottom freezer they are a service nightmare. And the one that they said that I switched for doesn't even fit. Oh and the one that they sent doesn't even work. There was a broken party inside and I thought maybe my son had been a little rough with it but the other portion of the broken shelf was not in the refrigerator. When I presented them with the problem they said that they would go up with A refrigerator that I picked out to replace the one that I had picked out and pick up the one that My son had struggled with twice getting it in the trailer and getting it out and transporting it all the way up to Sherwood Michigan. We made arrangements and even set a time. They called my son to tell him that they weren't going to do that and offered him about half the amount of money that it would take for him to come down and pick it up himself. Then they cut off their phone again so other arrangements could even be made. I have stopped four times to see if they were there and there was no one there. If Julie ever goes into any other kind of business I hope that this issue follows her. She says that she has seven rental properties I hope they're better taken care of than customers for her failed appliance business. This is disappointing because I have worked with them on other appliances and things have gone well. But more disappointing because I'm out $275 and my son does not ever refrigerator that works.
• IH

  Isaac H

  Oct 26, 2025
  1.0
  DO NOT SHOP HERE! Their "warranty" is a lie! They will not fix it if it doesn't work DAY ONE! They will only replace with a much cheaper version, and that takes many many calls and weeks of being ignored to even be offered! We made the huge mistake of purchasing 3 appliances. Two did NOT work at all. I was able to fix the one, but we had to pay over $400 to fix the other. Read other people's reviews. We are not the first to have suffered this way from this store. This seems to be a common theme with them.
• AF

  Amon Frison

  Jun 22, 2025
  5.0
  This lady here i love she down to earth . Honestly, I don't know how she does it but gets up and is there every day. I had a refrigerator I brought from her and took it to Michigan City, installed it, but had to go back and take it back . Because the top part wasn't getting cold so I had to buy a new one . She said no problem. I'll give u money back our credit. I chose credit and came back a month later, and she remembered she said that she kept her word. That's what counts. EVERY TIME I GO THERE NOW WE TALK FOR HOURS .
• RC

  Reinhardt Criss

  Jun 8, 2025
  5.0
  Ive been shopping at Julies for all my appliances now for 8 years or so. Theyre friendly and when theres problems they do take care you. Ive found some really nice appliances there over the years and theyve done well, definitely suited my needs.

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