Customers consistently praised the helpfulness, friendliness, and professionalism of the staff, with many specific mentions of individual salespeople who provided excellent service.
Product Selection
The store offers a wide variety of styles and models, with many customers expressing satisfaction in finding exactly what they were looking for.
Purchasing Experience
The purchasing process was generally described as easy and efficient, with customers appreciating the lack of pressure from sales staff.
Delivery Issues
Several customers reported significant issues with delivery timelines and communication, leading to frustration and dissatisfaction.
Quality and Value
Customers noted good quality furniture at reasonable prices, often highlighting the value received during sales.
DB
David Brightbill
2 days ago
5.0
Aelius was great to work with and we were very satisfied with our experience. PLEASE offer the Astra set in ANOTHER COLOR!!!!!! I had to settle for my second choice because this set was only offered in blue. That was the only disappointing part of the whole experience.
CR
Candy Rassi
Jan 4, 2026
5.0
Easy to work with. Gave us our personal space without any pressure to buy. Answered all of our questions thoroughly. Would highly recommend!
SH
Shannon Hutzler
Jan 2, 2026
5.0
Best experience buying our bedroom set! Knowledgeable sales people and great pricing. Quality furniture compared to other competitors.
JH
James Hilfinger
Dec 31, 2025
5.0
Very relaxed shopping atmosphere. Not a high pressure store. They want you to be satisfied with your purchase not buy what they want to sell you. Aelius Ohneck our sales person was awesome.
MZ
Marisa Zach
Dec 20, 2025
5.0
My family and I went to shop for a sofa, loveseat and chair today and worked with Aelius who was amazing! We wound up with the furniture, 2 end tables, and 2 beautiful lamps! The process was easy and no pressure. I highly recommend Furniture Row if you're looking for home furnishings! ⭐️⭐️⭐️⭐️⭐️
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, home entertainment and office furniture, lamps, mirrors, bedroom furniture, linens, rugs, and home accents.
What are the store hours for Furniture Row in Mishawaka?
Furniture Row is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row offer financing options?
Yes, Furniture Row offers financing options to help with your furniture purchases.
Where is Furniture Row located in Mishawaka?
Furniture Row is located at 4005 N. Grape Rd., Mishawaka, IN 46545, United States.
What payment methods are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa as payment methods.
Does Furniture Row have wheelchair accessible entrances and parking?
Yes, Furniture Row has wheelchair accessible entrances and parking to accommodate all customers.
Are there nearby furniture stores around Furniture Row in Mishawaka?
Yes, nearby furniture stores include Denver Mattress, Sofa Mart, Oak Express, and Sofa Select, offering additional options for home furnishings.
What dining options are available near Furniture Row?
Nearby dining options include Jet's Pizza and Rise 'n Roll Bakery, where customers can enjoy meals or snacks before or after shopping.
Are there other home-related stores near Furniture Row?
Yes, Joers Floor Center Carpet One and Spas Factory Direct are nearby stores where customers can find flooring and home garden products.
How can I contact Furniture Row for customer service inquiries?
You can reach Furniture Row's customer service via email at customerservice@furniturerow.com or by phone at +1 574-273-9632.