Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Michigan City, IN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,329 reviews
5 stars
705
4 stars
346
3 stars
111
2 stars
49
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported long wait times and unresponsive staff.
Product Availability
Customers appreciated the variety of products available, but there were complaints about items being out of stock or not matching what was displayed.
Staff Knowledge
Some staff members were noted for their expertise and willingness to assist, while others were criticized for being unhelpful or poorly trained.
Delivery Issues
Numerous reviews highlighted problems with delivery and installation services, including wrong items sent and lack of communication.
Store Environment
The store was generally described as clean and organized, but some customers noted issues with navigating due to crowded aisles.
- KCKaren Carlson2 days ago5.0Got everything we needed on one place.
- IMIoanna Molina6 days ago4.0I've gotten a few appliances from here. I've never had any serious issues with any of them, and have gotten some pretty great deals. Their sales usually are decent, but their clearance appliance deals are usually great!
- TLTheresa Lutz6 days ago3.0We stopped here wisconsin and purchased some of the flex tools that they are discounted and did get a discount
- CECarissa EbertJan 4, 20261.0I was disappointed with my recent experience at the Michigan City Lowe’s. I attempted to return unopened, unused holiday lights that were purchased on December 2nd, and the return was denied. At no point during purchase was I told that holiday lights were non-returnable, and there was no indication of this on my receipt. If there is a seasonal cutoff or special return policy, it should be clearly disclosed before purchase. The lack of transparency and the way the situation was handled left a bad impression.
- TPTimothy PattonNov 25, 20251.0Impossible to find any help, staff seems more interested in talking to each other than assisting customers. When you can manage to get someone's attention, they send you to another person and you have to explain all over again what it is you are looking for. I went thru that experience three times this afternoon and finally just gave up and left.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Michigan City, IN?
You can find a wide range of hardware products and construction needs including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, and bathroom storage.
What are the store hours for Lowe's Home Improvement in Michigan City?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. You'll also receive email updates on any status changes.
What payment options are accepted at Lowe's Home Improvement in Michigan City?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What brands does Lowe's carry in their Michigan City store?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Kohler, and many more trusted names.
Are there nearby places where I can grab food or coffee before or after shopping at Lowe's?
Yes, nearby you can find Dunkin' for coffee and fast food, Gelsosomo's Pizzeria for Italian cuisine, Baskin-Robbins for ice cream, Five Guys for burgers, Panda Express for Chinese food, and Chipotle Mexican Grill for Tex-Mex options.
Are there convenient nearby services if I need locksmith assistance while at Lowe's?
Yes, near Lowe's you have locksmith services such as Minute Key, minuteKEY, and KeyMe Locksmiths, which can be helpful if you need keys or lock services.
Is there a nearby place to charge an electric vehicle when visiting Lowe's?
Yes, Tesla Supercharger is located nearby, making it convenient to charge your electric vehicle during your visit to Lowe's.
Does Lowe's offer installation services for products purchased at their Michigan City location?
Yes, Lowe’s offers a comprehensive range of installation services including appliances, flooring, cabinetry, doors, windows, blinds, gutters, lighting, HVAC, plumbing fixtures, and more.