Brand Certified
Lowe's Home Improvement
4.1(2008 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1520 East 79th Avenue, Merrillville, IN
46410, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(219) 756-8316
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/IN-Merrillville/1569
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Merrillville, IN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,008 reviews
5 stars
1,088
4 stars
443
3 stars
203
2 stars
81
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Several reviews indicated issues with product availability and stock levels, leading to customer frustration.
Delivery Issues
Customers reported significant problems with delivery and installation services, including damaged items and poor communication.
Mixed Experiences
Feedback varied widely, with some customers having excellent experiences while others faced serious issues, particularly with customer service and product quality.
- SSScottFeb 2, 20261.0Will NEVER give this store any more of my hard earned money.
- JSJ SJan 28, 20261.0The employees at this Lowe’s location are truly excellent, and for a long time they were the main reason I chose to shop here. Every interaction I’ve had with staff has been positive, helpful, and professional, and I want to be clear that this review is not a reflection of the people who work at this store. Unfortunately, I can no longer support Lowe’s as a company due to its decision to partner with Flock Safety and install Flock license-plate surveillance cameras at both entrances of this location. Flock represents a serious invasion of privacy, and there have already been documented cases across the country where such systems have been misused to monitor or track ordinary citizens rather than serve narrowly defined safety purposes. Several cities have begun restricting or banning Flock systems altogether, citing concerns about mass surveillance, lack of oversight, and the creation of public records that can be accessed through FOIA requests in ways many residents never consented to. This alone should give a large corporation pause. Again, this is not a criticism of this local store or its staff, who have always been outstanding. This is a criticism of Lowe’s corporate leadership for choosing to align with what I believe is a dystopian and ethically troubling surveillance model. Until Lowe’s reconsiders this partnership, I’ll be taking my business elsewhere.
- SKStanley KurekJan 16, 20262.0Nice and clean facilities but it was hard to find a tape measure in the store. Asked a employee and sent me down a aisle with no tape measure. I looked in the tool aisle but did not see any.
- CDCarol DanapasJan 12, 20265.0The staff in the plumbing/bath department were amazing. So helpful and knowledgeable. Thank you for your wonderful service.
- IPIsabel PerezJan 3, 20265.0Issac at Lowe’s was absolutely amazing! He took the time to help us choose the correct wood for our project and made sure everything was cut to the exact measurements we needed. He was knowledgeable, patient, and genuinely helpful, which made the whole process so much easier and stress-free. Excellent customer service. Thank you, Isaac! We really appreciate your help and will definitely be back. Thank you as well to Kassandra!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Merrillville, IN?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Merrillville?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours.
Does Lowe's offer delivery or pickup services?
Yes, Lowe's provides in-store pickup and delivery services to conveniently get your purchases to you.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via the Order History section, and in-store returns require proof of purchase at customer service.
Which payment options are accepted at Lowe's Merrilville store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's offer?
Lowe's offers various installation services including appliances, blinds, cabinets, countertops, decking, doors, flooring, lighting, roofing, siding, water heaters, windows, and more.
How can I find information on product recalls at Lowe's?
You can find recalls and safety news for Lowe's products on the Lowe’s Recalls and Product Safety News page online.
What nearby restaurants can I visit before or after shopping at Lowe's?
Nearby restaurants include Crumbl - Merrillville, Tropical Smoothie Cafe, IHOP, and Culver's, providing options for desserts, smoothies, breakfast, and American cuisine.
Are there other furniture stores near Lowe's in Merrillville?
Yes, nearby furniture stores include Bob's Discount Furniture, The RoomPlace, Steinhafels, Northwest Indiana General Store, Art Van Furniture, and La-Z-Boy, offering a variety of home furniture options.
What are some useful nearby services and stores to complement my visit to Lowe's?
Neighboring services include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and Costco for grocery and wholesale shopping, making your visit more convenient.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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