La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Customers consistently praised the sales associates for being friendly, knowledgeable, and not pushy, contributing to a positive shopping experience.
Product Quality
Many reviews highlighted satisfaction with the quality and comfort of the furniture, with several customers expressing excitement about their purchases.
Delivery Service
The delivery service received positive feedback for being timely, courteous, and professional, enhancing the overall customer experience.
Customer Service
Customers appreciated the attentive and accommodating customer service, with several mentions of staff going above and beyond to assist.
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Lena Blankenship
1 day ago
5.0
I’ve worked with Jane at the Merrillville location several times and she is fantastic. She is extremely knowledgeable, helps find exactly what you are looking for, and makes sure you are happy with your purchase. I highly recommend!
BC
Bob Corbin
1 day ago
5.0
I had a good experience with the purchase of my chair at the Merrillville, IN Lazy Boy. They had a good selection and the store manager helped me from the time I entered until I completed my purchase. The delivery and set up for the chair also was good. All in all a good experience. I definitely would return and I recommend them if you are thinking about a chair.
MM
Mike Myszkowski
Feb 17, 2026
5.0
Super friendly experience! Nick was great and listened to our needs and was very knowledgeable on the pieces he showed us. He helped us make a great choice. Looking forward to do business here again.
MV
marilyn vasquez
Feb 11, 2026
5.0
The sales person was very helpful and showed us options on our requested type of furniture we were looking for. We were going to shop around at other stores but decided that the quality was very good at La-Z boy and they had what we wanted.
DD
David Dutkiewicz
Feb 7, 2026
5.0
One of the best experiences I've had. The sales person was incredible. And the delivery was very convenient and fast. I really have to praise the lady who helped me find the perfect chair. She really was amazing. And the delivery guys also were very efficient fast and helped get rid of my old chair for a few extra $. They were in and out so fast it made my head spin even with the extra work. I really can't say enough good things about my experience with Lazy Boy! I highly recommend them! And the recliner is just awesome too.