Extra Space Storage

4.9
385 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 7201 Taft St in Merrillville, IN today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, heated loading bay and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
7201 Taft St, Merrillville, IN
46410, United States

Hours

Reviews

4.9
385 reviews
5 stars
367
4 stars
9
3 stars
5
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Sabrina and Robert received numerous praises for their exceptional customer service, going above and beyond to assist customers.

Facility Cleanliness

The storage facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent price increases, indicating a need for more transparency regarding pricing.

Professional Staff

Staff members, including Levin and James, were noted for their professionalism and helpfulness, enhancing the overall customer experience.
  • EL
    Elena Lopez
    4 days ago
    5.0
    Sabrina was so helpful and wonderful to work with
  • KM
    Kevin Mitchell
    4 days ago
    5.0
    Great place to put some of the clutter.
  • KE
    Kiara Eskew
    Jan 3, 2026
    5.0
    Ms. Sabrina, the store manager at Extra Space Storage, was absolutely amazing today. She worked so hard and so diligently to help me, and I truly would not have walked away as a satisfied and happy customer without her assistance. She went above and beyond, was incredibly patient, kind, and thorough throughout the entire process. You can tell she genuinely cares about her customers and takes pride in her work. Thank you so much, Ms. Sabrina, for making what could have been a stressful experience such a positive one. Extra Space Storage is lucky to have you!
  • MK
    Makayla K
    Jan 2, 2026
    5.0
    Sabrina is an outstanding employee at Extra Space Storage who consistently goes above and beyond to provide excellent customer service. She is friendly, professional, and always willing to help with any questions or concerns. Her positive attitude and strong work ethic makes the entire experience smooth and stress-free. Sabrina truly represents Extra Space Storage in the best way, and her dedication does not go unnoticed.
  • NN
    nhbwindiana
    Dec 17, 2025
    5.0
    Sebrina provided excellent customer service. She was able to address all our questions and concerns.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.