Extra Space Storage

4.9
361 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 7201 Taft St in Merrillville, IN today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, heated loading bay and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
7201 Taft St, Merrillville, IN
46410, United States

Hours

Reviews

4.9
361 reviews
5 stars
343
4 stars
9
3 stars
5
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Robert and James, received high praise for their helpfulness, professionalism, and friendliness.

Facility Condition

The storage facility is consistently described as clean, secure, and well-maintained.

Pricing Issues

Several customers expressed dissatisfaction with frequent price increases, which they felt were not communicated upfront.

Ease of Process

Customers appreciated the seamless rental process and ease of access to their storage units.

Staff Recognition

Specific employees, especially Robert and James, were frequently mentioned for their exceptional service.
  • DR
    Don't Make Me Leave a Review!
    Nov 8, 2025
    1.0
    Probably won't have my things here too much longer. Went from paying $111, and not too long ago just got a card in the mail stating the rate will go up to $151 as of this month (Nov). I have had my things at this storage for maybe a year now, and prices have went up TWICE!! In this economy, that's one last thing that I want to worry about is having to pay more every month. No thank you! I'll either look somewhere else or look into buying the same size space shed from either Lowe's or Home Depot to put in my backyard.
  • CT
    C Toe
    Nov 7, 2025
    5.0
    Sabrina was sweet 😋. Office smelled new, along with the storage area. Bluetooth entry into premises. You can unload in the bay if you brought a lot or just need to get out of the elements. (The Big Door on the left is North. The one on the right is South.) Climate controlled is a nice way to go for storing items you don't want outside. Pricey, but you get what you pay for, storage.
  • LA
    La'Myla Alexander
    Nov 3, 2025
    5.0
    Sabrina is really nice and respectful
  • DN
    Donna N.
    Nov 3, 2025
    5.0
    Sebrina was very helpful with questions I had about pricing an the sizes of the units.
  • FW
    Faith Wilner
    Oct 17, 2025
    1.0
    Complete rip off just to warn you, their prices go up like $100 and four months of having your things there. I have used them before and all of a sudden they have price increases in four months that’s crazy and they need to be upfront and honest with people when I booked this, I asked about prices and was not told this !!!! Even asking about if prices would change and was told that they wouldn’t! What a scam!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.